Tech Support Specialist

Full-time

Viewline Ventures

Description
About Us
We’re a fast-growing startup in specialized alternative markets, building smart operations from the ground up. Our team is small, scrappy, and collaborative. We’re looking for someone who loves solving problems, takes pride in being reliable, and enjoys being the go-to person for making tech just work. If that’s you, we want to meet you.
The Role
As our Tech Support Specialist, you’ll keep both our clients and team running smoothly. You’ll handle device setup, account provisioning, light troubleshooting, and support for client onboarding. You’ll also document solutions and help improve our internal IT processes as we grow.
Responsibilities
Set up phones, devices, and email/accounts for clients.
Troubleshoot basic issues (setup, connectivity, logins) and guide people through fixes.
Coordinate smooth handoffs across teams during client onboarding and offboarding.
Maintain structured records of recurring issues and solutions to build playbooks.
Suggest and implement improvements to make tech operations more efficient.
Requirements
Prior experience in IT support, helpdesk, or troubleshooting roles.
Strong organizational and problem-solving skills.
Clear communicator who can calmly guide clients through basic tech processes.
Comfortable with occasional local travel.
Adaptable and proactive in a fast-moving startup environment.
Nice to Have:
Experience supporting small operational teams in startups or entrepreneurial settings.
Background in both client-facing and internal support environments.
Benefits
Competitive hourly pay with performance incentives
Flexible hours with consistent workflows
Clear SOPs and support systems so you can execute with confidence

Apply

Vacancy posted more than 2 months ago

Similar jobs that could be interesting for youBased on the Tech Support Specialist in Toronto, ON vacancy

Customer Support Specialist
$60k - $80k per year
...Customer Support Specialist Toronto or Waterloo, hybrid | Full-time | Reports to the Manager, Customer Support You help families and care partners get the most out of the product that keeps someone they love safe at home. The company We went from a lab in Waterloo...
Suggested
Full time
Remote work
Work from home
Pontosense
Toronto, ON
9 days ago
Support Specialist
...About The Role The Support Specialist will focus on guiding LEAP clients (customers) on various use and installation-related questions. The... ...Previous experience working with legal software or within a legal tech environment is an asset. ~ Excellent communication, customer...
Suggested
Work at office
Work from home
LEAP Legal Software
Toronto, ON
4 days ago
Customer Support Specialist, Toronto
...Description Hi! I'm Donna , the Support Lead at Modash. I'm looking for a Customer Support Specialist to join our team. Here's a little background, examples of the things that you'll work on, and things you probably want to know. Background & reason for hiring...
Suggested
Remote job
Full time
Work from home
Monday to friday
Modash Oü
Toronto, ON
10 days ago
Customer Support Specialist
$40k - $50k per year
...millions - including yourself. We’re looking for a Customer Support Specialist to join Marble to take ownership of resolving both inbound and... ..., and Care Bonus Experience Experience in medical tech support Bilingualism is an asset What We Offer An...
Suggested
Full time
Internship
A.d. Marble
Toronto, ON
more than 2 months ago
Polyurethane Concrete Leveling Tech
$25 - $40 per hour
...construction trades! Unlike traditional mudjacking or backbreaking concrete replacement, we use state-of-the-art polyurethane foam injection tech to lift slabs cleaner, faster, and smarter. Better Pay, Less Wear & Tear: Work with modern equipment that takes the toll off your...
Suggested
Hourly pay
Remplacement
Full time
Immediate start
Concrete Repair / Polyurethane
Toronto, ON
10 days ago
ENTERPRISE APPLICATION TECH SPECIALIST
...To provide critical application development, sustainment and to support enterprise or line-of-business solutions as a work package lead... ...Your application for the role of Enterprise Application Technical Specialist should describe your qualifications as they relate to:...
Hourly pay
Permanent employment
Full time
Part time
For contractors
Internship
Monday to friday
Shift work
City of Toronto
Toronto, ON
10 days ago
Installation & Support Specialist
$60k - $70k per year
...partnering with more than 10,000 Asian restaurants. We build tech ecosystems that help restaurants grow, serve with heart, and uplift... ...business and attract new customers. We are hiring a POS Support Specialist who will be responsible for working with our customers and...
Long term contract
Full time
Flexible hours
Chowbus
Toronto, ON
a month ago
Bilingual Product Support Specialist - Tech (Spanish)
usd66.5k - usd96.5k per year
...inputs into actions, and uphold trust through integrity. Skills and Competencies ~1-4 years of professional experience in client support, customer service, financial services, software support, technical support, or a related field. ~ General understanding of...
Full time
Internship
Moody's
Toronto, ON
1 day ago
IT Support Specialist Remote H/F
$66.8k per year
...products and brands Knix, Kt by Knix, and Mntd. Come join us if you are looking for a purpose-driven and authentic career! The IT Support Specialist will maintain and enhance Knix’s IT infrastructure, provide technical support to HQ employees, and ensure the smooth operation...
Hourly pay
Permanent employment
Full time
Work at office
Local area
Remote work
Shift work
Knix
Toronto, ON
more than 2 months ago
Product Support Specialist
...heart of our operation, you’ll provide a great customer experience when dealing with cases, and contribute to a multi-award winning support team, recognised for its best in industry customer service. Proactively Monitor Customer Health: Work with our engineering and customer...
Full time
Pigment
Toronto, ON
more than 2 months ago
Specialist, Sales Support
$70k per year
...this resonates with you, then maybe you’d like to work for Oatly, too. Now onto the formal stuff. We are looking for a Sales Support Specialist to join our team reporting to our VP Commercial Canada. The Sales Support Specialist The Sales Support Specialist plays a...
Full time
Flexible hours
Oatly
Toronto, ON
more than 2 months ago
IT Support Specialist - 12 Month Contract
$70k - $75k per year
...independent agency. So if you are ready to do the best work of your career while having fun, then read on. We are looking for an IT Support Specialist to help us support our macOS client platform and IT Infrastructure services in order to deliver a seamless and consistent...
Full time
Contract work
Internship
Work at office
Remote work
Rethink Canada
Toronto, ON
8 days ago
Database Support Specialist
$70k - $73.85k per year
...ensure that data is available to users and secure from unauthorized access. Key Deliverables: ~ To perform data analysis, support the day-to-day database operational activities and ensures processes are aligned with OFIFC’s long-range strategic plan. Key...
Full time
For contractors
Internship
Ofifc
Toronto, ON
a month ago
IT Support Specialist Remote H/F
...! The Role As an IT Analyst, you will be responsible for supporting the day to day office activities related to normal everyday computers... ...policies Research, procure, provision, configure and support specialized and/or expensive shared IT infrastructure hardware and...
Full time
Temporary work
Work at office
Local area
Remote work
2 days per week
3 days per week
HighlightTA
Toronto, ON
a month ago
Desktop Support Specialist - Fully Remote
$60 - $70 per hour
...megapixels. Work independently and asynchronously to meet project deadlines. Collaborate with IT administrators and desktop support professionals to enhance system performance. Develop and manage system settings, file explorer, and built-in system tools....
Full time
Contract work
Summer work
Remote work
Mercor
Toronto, ON
26 days ago
Technology Support Specialist I (Onsite- Toronto)
$55k - $65k per year
...exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our... ...: A successful candidate will be part of the Technology & Support Services department, working on the Employee Technology Services...
Long term contract
Full time
Work at office
Remote work
Flexible hours
Afternoon shift
Pointclickcare
Toronto, ON
a month ago
Application Support Specialist - Senior
...We do have a job opening for Application Support Specialist - Senior for our direct client Province of Ontario. The position details are given below: Job Details: Job ID: RQ11184 - Application Support Specialist - Senior Client : Health Services Cluster Location...
Full time
Itprofound Inc.
Toronto, ON
more than 2 months ago
Bilingual Customer Support Specialist
$55k - $75k per year
...matters most, patient care. As Bilingual Customer Success Specialist , you aren't just solving problems, you are the architect of... ...tasks with a smile You have previous experience in customer support including Tier II support, and experience in a high-growth start...
Full time
Internship
Remote work
Flexible hours
Weekend work
Tali Ai
Toronto, ON
more than 2 months ago
Managed Account Program (MAP) Support Specialist
$60k - $70k per year
...about what Aviso has to offer at . The Opportunity: We’re looking to fill an opening for a Managed Account Program (MAP) Support Specialist to join our Operations team. Reporting to the Supervisor, New Accounts the MAP Support Specialist is responsible for the service...
Full time
Internship
Work at office
Aviso Wealth
Toronto, ON
25 days ago
RQ11514 - Systems Administrator/Operations Support Specialist - Senior
...Responsibilities: Provides systems administration and systems operations support, including setting up user access, user profiles, backup and recovery, day-to-day computer systems operations. Perform software upgrades, apply patches, and provide customer interface...
Full time
Maarut Inc
Toronto, ON
14 days ago
Admin Support Specialist - Fully Remote
$30 - $80 per hour
...Process (Takes 20–30 mins to complete) Upload resume AI interview based on your resume Submit form Resources & Support For details about the interview process and platform information, please check: For any help or support, reach out to: support...
Full time
Contract work
Summer work
Remote work
Mercor
Toronto, ON
a month ago
RQ11330 - Application Support Specialist - Junior
$33.7 - $36.1 per hour
...RQ11330 - Application Support Specialist - Junior 1 Year + Contract (283 Business Days) + Possible Extension (60 Days) ONSITE - 222 Jarvis Street Must haves: IBM WebSphere Application Server NDM and Liberty IBM DataPower Deployment Automation - Urban Code...
Full time
Contract work
Source Code
Toronto, ON
more than 2 months ago
Document and Administrative Support Hub, Document Specialist
$68k - $72k per year
...Next Opportunity McMillan has an exciting full time opportunity as an Assistant Technical Lead/Document Specialist as part of our Document and Administrative Support Hub (DASH) team. Reporting to the Manager, National DASH, this role is responsible for providing document...
Full time
Work at office
Monday to friday
Shift work
1 day per week
Mcmillan Career
Toronto, ON
a month ago
Audit Support Specialist - Fully Remote
$80 - $120 per hour
...General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Finance operations / audit support Evaluator Type: Contract Compensation: $80–$120/hour Location: Remote Role Responsibilities...
Full time
Contract work
Summer work
Work at office
Remote work
Mercor
Toronto, ON
more than 2 months ago
RQ11514 - Senior Systems Administrator/Operations Support Specialist
$64.28 - $68.9 per hour
...RQ11514 - Senior Systems Administrator/Operations Support Specialist Contract: 6 Months(140 Business Days) Security Level: CRJMC Location: 5 days Onsite at Toronto Must Have: (Siebel Systems Admin) Minimum 7 years of experience supporting administering...
Contract work
Source Code
Toronto, ON
19 days ago
RQ10557 - Application Support Specialist - Senior
$55.52 - $59.48 per hour
...RQ10557 - Application Support Specialist - Senior Duration : 7 Months (155 Business Days) + 1 Possible extension Location: ONSITE at 40 St Claire Avenue West Must Have: ~5+ years of demonstrated experience in coordinating and facilitating project teams to ensure...
Full time
Source Code
Toronto, ON
more than 2 months ago
Network Support Specialist - Fully Remote
$50 - $70 per hour
...deadlines while improving AI model performance . Qualifications Must-Have Current role as a Level 3 / Tier 3 / Principal Support Engineer. Experience with end-customer enterprise networks (switches, APs, firewalls). Proficiency in Wi-Fi/wireless,...
Full time
Contract work
Summer work
Remote work
Mercor
Toronto, ON
a month ago
Product Support Specialist (Life Sciences)
$55k per year
...Product Support Specialist (Life Sciences) ➡️ Love being the go-to expert when others need answers and genuinely enjoy solving complex problems for customers? ➡️ Energized by digging deep into products, data, and workflows to help users get real value from powerful technology...
Full time
Work at office
Local area
Home office
1 day per week
Patsnap
Toronto, ON
more than 2 months ago
Junior IT Desktop Support Specialist
$50k - $60k per year
...-imagine the future by changing the way that buildings are conceived and constructed. Entuitive is looking for an IT Desktop Support Specialist based out of our Toronto office. We are passionate about our work and the talented individuals that get to deliver complex projects...
Long term contract
Remplacement
Full time
Internship
Work at office
Flexible hours
Entuitive
Toronto, ON
3 days ago
Application Support Specialist Market Data & Trading Systems (m/f/d)
...multidisciplinary and agile application support function responsible for real‑time system... ...We are seeking an Application Support Specialist with deep technical and financial experience... ...incident management, coordinating with global tech and business teams, and driving root‑...
Full time
Work at office
Solactive
Toronto, ON
more than 2 months ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Tech Support Specialist. Be the first to apply!