Location Administrator
Crop Management
St. Albert, AB Full-time
Job Posting: Location Administrator – Onoway
Company: CMN
Location: Onoway, AB
Position Type: Full-Time, Permanent
Hours: Monday–Friday, 8:00 AM–5:00 PM (overtime required during spring season)
About the Role
We are seeking a highly organized and customer-focused Location Administrator to join our Onoway team. As the first point of contact for clients and a key support to our sales and operations teams, this role is essential in maintaining office efficiency, supporting inventory accuracy, and ensuring exceptional customer service.
Key Responsibilities
Accounts Receivable
- Prepare load-outs, invoices, credit memos, and monthly customer statements.
- Post customer payments and manage work orders and prepayments.
- Maintain confidential sales and credit information.
- Ensure proper margins and pricing with the Sales Team.
- Investigate and resolve account discrepancies.
- Maintain customer tiered pricing under management guidance.
- Post interest charges monthly.
Inventory Support
- Enter inventory receipts upon product delivery.
- Complete inventory counts and help resolve discrepancies promptly.
- Process returned deposits (customer and supplier).
- Review monthly inventory values for accuracy.
- Complete inventory write-offs with management approval.
Banking & Accounting
- Process deposits via Deposit Edge and Tronia.
- Complete monthly reconciliations for cheque, FCC, and credit card clearing accounts.
General Administrative Support
- Prepare invoices, reports, letters, and internal documents.
- Maintain office supplies and operate office equipment.
- Organize agendas, attend meetings, record minutes as needed.
- Sort and respond to correspondence requiring company knowledge.
- Maintain filing systems and train staff in office applications.
Customer Service
- Answer phones, greet customers, and assist with walk‑in sales when needed.
- Provide timely, professional support to customers, vendors, and partners.
- Exercise sound judgment in daily decision-making.
Qualifications
- High school diploma required; business or administrative training is an asset.
- Several years of administrative and/or supervisory experience.
- Strong understanding of accounting, office procedures, and data management.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Excellent communication, organization, and multitasking abilities.
- Ability to work independently or as part of a team.
- Professional, confidential, and reliable work habits.
- Customer service‑oriented with strong follow‑through.
- Knowledge of sales principles is an asset.
- Ag student, ag graduate, or agricultural industry experience is considered an asset.
Work Environment
- Regular office hours with required overtime during peak season (spring).
- Ability to sit, stand, walk, bend, twist, and lift up to 35 lbs.
- Extended periods of computer and telephone use.
- Fast‑paced environment with multiple priorities and time‑sensitive needs.
- Willing and able to operate a forklift as required.
- Able to maintain professionalism in stressful or high‑volume situations.
Special Requirements
- Ability to meet company policy requirements including a criminal background check and, if required, a driver’s abstract.
- Valid Class 5 driver’s license.
- Commitment to the company’s Health, Safety & Environmental Program.
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