Location Administrator

St. Albert, AB Full-time

Job Posting: Location Administrator – Onoway

Company: CMN

Location: Onoway, AB

Position Type: Full-Time, Permanent

Hours: Monday–Friday, 8:00 AM–5:00 PM (overtime required during spring season)

About the Role

We are seeking a highly organized and customer-focused Location Administrator to join our Onoway team. As the first point of contact for clients and a key support to our sales and operations teams, this role is essential in maintaining office efficiency, supporting inventory accuracy, and ensuring exceptional customer service.

Key Responsibilities

Accounts Receivable

• Prepare load-outs, invoices, credit memos, and monthly customer statements.
• Post customer payments and manage work orders and prepayments.
• Maintain confidential sales and credit information.
• Ensure proper margins and pricing with the Sales Team.
• Investigate and resolve account discrepancies.
• Maintain customer tiered pricing under management guidance.
• Post interest charges monthly.

Inventory Support

• Enter inventory receipts upon product delivery.
• Complete inventory counts and help resolve discrepancies promptly.
• Process returned deposits (customer and supplier).
• Review monthly inventory values for accuracy.
• Complete inventory write-offs with management approval.

Banking & Accounting

• Process deposits via Deposit Edge and Tronia.
• Complete monthly reconciliations for cheque, FCC, and credit card clearing accounts.

General Administrative Support

• Prepare invoices, reports, letters, and internal documents.
• Maintain office supplies and operate office equipment.
• Organize agendas, attend meetings, record minutes as needed.
• Sort and respond to correspondence requiring company knowledge.
• Maintain filing systems and train staff in office applications.

Customer Service

• Answer phones, greet customers, and assist with walk‑in sales when needed.
• Provide timely, professional support to customers, vendors, and partners.
• Exercise sound judgment in daily decision-making.

Qualifications

• High school diploma required; business or administrative training is an asset.
• Several years of administrative and/or supervisory experience.
• Strong understanding of accounting, office procedures, and data management.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Excellent communication, organization, and multitasking abilities.
• Ability to work independently or as part of a team.
• Professional, confidential, and reliable work habits.
• Customer service‑oriented with strong follow‑through.
• Knowledge of sales principles is an asset.
• Ag student, ag graduate, or agricultural industry experience is considered an asset.

Work Environment

• Regular office hours with required overtime during peak season (spring).
• Ability to sit, stand, walk, bend, twist, and lift up to 35 lbs.
• Extended periods of computer and telephone use.
• Fast‑paced environment with multiple priorities and time‑sensitive needs.
• Willing and able to operate a forklift as required.
• Able to maintain professionalism in stressful or high‑volume situations.

Special Requirements

• Ability to meet company policy requirements including a criminal background check and, if required, a driver’s abstract.
• Valid Class 5 driver’s license.
• Commitment to the company’s Health, Safety & Environmental Program.

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