Credit & Collections Administrator
COLAS
Job Summary
Colas Western Canada is a leader in road construction, aggregates, asphalt paving, and infrastructure solutions. Our teams are committed to safety, quality, and innovation—and we are looking for motivated professionals who want to grow with us.
We are seeking a Credit and Collections Administrator to support effective credit risk management and timely collection of accounts receivable. This role plays a key part in optimizing cash flow by assessing customer creditworthiness, monitoring account activity, and enforcing credit policies while maintaining strong customer relationships. Working closely with Sales, Finance, and Operations, the Analyst balances risk management with business objectives to support operational success.
Main Responsibilities
- Process potential customer credit applications.
- Coordinate with credit bureaus, banks, and trade references to gather information and complete credit reviews.
- Recommend credit limits to the Credit and Collections Manager and/or Controllers for timely review and approval.
- Set up new customers in JDE, JWS, Command, and/or Customer Portals for relevant divisions.
- Communicate formal notices of credit approval or denial to customers and divisional contacts.
- Review customer credit on an as needed basis.
- Continuously monitor outstanding accounts receivable and conduct regular collection enquiries to accelerate payment.
- Monitor account hold alerts and liaise with the Credit and Collections Manager, division personnel, and/or customers regarding account status.
- Manage the administration of shared accounts receivable Outlook mailboxes.
- Maintain the integrity, standardization, and clean up of master customer data, ensuring a match to any existing vendor data for accurate reporting.
- Work with other team members to facilitate EFT payment method setup.
- Review liens, litigations, and collections reports, and prepare summaries for Controllers and Legal.
- Participate in external credit bureau meetings.
- Attend internal accounts receivable meetings.
- Support the Finance team with other projects as assigned by the Credit and Collections Manager, Corporate Controller, and/or VP Finance.
Qualification
- Credit Specialist status considered an asset
- 1-3 years of credit and/or collections experience
- Attention to detail and high level of accuracy.
- Strong interpersonal and organizational skills.
- Ability to meet deadlines and work under pressure.
- Clear and effective communication skills.
- Working knowledge of Microsoft Word, Outlook, and Excel.
- Ability to work will in a fast paced, collaborative and team-based environment.
- Adaptability to a changing work environment.
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