Bilingual Benefits Specialist
$35 - $44 per hourHays
Bilingual Benefits Specialist
Role Overview
A prestigious national professional services firm is seeking a high-energy, detail-oriented Bilingual Benefits Specialist for a 4-month contract with a strong possibility of extension or conversion to a permanent role for the right bilingual candidate.
As a crucial member of our Total Rewards team, you will deliver white-glove customer service to our firm members across Canada. This role balances exceptional, empathetic communication with rigorous analytical tasks, including complex monthly premium reconciliations and vendor management. If you possess a sharp eye for numbers, solid HR judgment, and a passion for supporting employees through sensitive situations, we want to hear from you.
Key Responsibilities
- Member Support & Advisory: Provide high-touch, patient, and comprehensive support to firm members regarding pension, health benefits, and retiree benefit inquiries. Conduct engaging benefit orientation sessions for new hires.
- Invoice & Financial Reconciliation: Receive, review, parse, and meticulously reconcile monthly group insurance invoices. Ensure accurate cost-allocation and data integrity.
- Vendor & Plan Administration: Act as the primary point of contact for insurance carriers to resolve inquiries, data discrepancies, or plan corrections. Update benefits booklets and documentation as required.
- Program Coordination: Manage and administer corporate reimbursement programs while supporting the broader Total Rewards team on ad-hoc initiatives.
Position Details
- Job Type: Contract (4 Months + high potential for extension/permanency)
- Location: Hybrid (4 days in-office, 1 day flexible). Open to candidates in Montreal or Toronto .
- Hours: Monday to Friday, 35-hour work week (Flexible schedule: 8:00 AM – 4:00 PM or 9:00 AM – 5:00 PM).
- Compensation: $35-44/hour
Requirements & Qualifications
Must-Haves (Essential):
- Experience: 2 to 5 years of dedicated experience in group benefits administration or corporate HR with a heavy focus on benefits.
- Language Skills: Fully bilingual in English and French (written and spoken)
- Advanced Excel Skills: Proven capability handling heavy data manipulation, including VLOOKUPs, pivot tables, and data parsing for financial reconciliation.
- Vendor Interaction: Direct experience communicating with insurance providers to process corrections and complex inquiries.
Vacancy posted 17 days ago
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