Customer Integration Process Lead at Lincoln Electric

Elevate service processes with Lincoln Electric in Hamilton as a Customer Integration Process Lead. This full-time salary position emphasizes integration planning, project management, and fostering effective communication. As a critical part of the customer experience function, you will manage the integration of teams and processes for the global service strategy. Your role will involve oversight of technical systems, change management, and ensuring alignment with business goals through effective resource management. Key Responsibilities:

• Develop and implement integration plans for new systems
• Lead and manage timelines, resources, and stakeholder communications
• Ensure efficient data flow and systems connectivity across functions
• Guide and support employees through organizational changes
• Monitor and troubleshoot to meet performance objectives

Requirements:

• High school diploma/GED required; preferred post-secondary
• Over 3 years’ experience in a manufacturing/customer service role
• Travel up to 25% required, valid driver’s license needed
• Knowledge of SAP, SalesForce, and SmartSheet
• Ability to handle multiple projects with strong communication skills

Take your project management and integration skills to Lincoln Electric while enhancing our customer experience in Hamilton. #J-18808-Ljbffr