Technical Support Engineer- Canada
Full-time
Autofleet
Our global operations continue to expand, and we’re looking to grow our support team with hard-working, tech-savvy support agents to be part of this journey.
As a key player in the fleet mobility industry, we need service-oriented, self-motivated individuals with excellent organizational skills and a willingness to learn new technologies.
This is a fast-paced role where providing top-tier technical support is essential. You'll also play a key role in sharing product feedback based on client pain points and contributing to various initiatives that drive our growth.
The position is shift-based and requires work during weekends.
What You'll Do
- Serve as the frontline technical problem-solver for high-value enterprise customers, diagnosing and resolving complex product issues under pressure
- Apply advanced troubleshooting techniques to tackle challenging technical problems when standard solutions fail
- Master Autofleet's entire product ecosystem and continuously expand your technical knowledge to stay ahead of evolving features
- Collaborate directly with Product and R&D teams to investigate critical bugs, escalate urgent customer pain points, and influence product development
- Take part in customer meetings, help with integrations, and dive deep into real-world use cases to understand exactly how our solutions are being implemented with our products.
- Provide expert guidance on product configuration to optimize performance for each customer's unique environment
Requirements
- At least 3 years in technical support engineer or similar technical role
- Strong customer-facing skills
- Experience working with JSON, SQL, APIs, and webhooks for diagnosing and resolving issues.
- Familiar with GCP, Jira, Intercom, and Notion- an advantage
- Solid technical aptitude and a passion for learning new technologies, products, and methodologies
- Experience with log analysis and error debugging.
- Ability to multi-task and prioritize effectively while handling urgent issues.
- Experience with web technologies and scripting languages - nice to have
- Fantastic spoken and written English
- Location (N.A)- must be located in North America
Vacancy posted 12 hours ago
Similar jobs that could be interesting for youBased on the Technical Support Engineer- Canada in Toronto, ON vacancy
$100k - $125k per year
...native future. About The Role At Sentry, Support is an engineering discipline. Our customers are the greatest technical minds in the world—developers at elite enterprises... ...We are architecting the Technical Support engine . We’re looking for a veteran engineer to help...SuggestedHourly payFull timeNight shift$60k - $75k per year
...and as the platform grows in complexity and serves more sophisticated accounts, the demand for technical depth in our post-sale team is growing too. The Technical Support Engineer role sits between a Support Specialist and Technical Account Manager on the post-sale track....SuggestedFull timeCasual workInternshipImmediate startFlexible hours- ..., but also a culture where people feel supported, heard, and inspired to do their best work... .... Job Description As a Technical Support Specialist , you’ll ensure clients receive... ...client issues. Collaborate with Engineering and Product teams to drive fast, high-quality...SuggestedFull timeWork at officeRemote work
- ...As our Technical Support Manager, you will own the support function for our PLG user base end-to-end. You are stepping into a functioning operation... ...data into recommendations for CS and Product Partner with Engineering and Product to flag bugs, surface user pain points, and...Suggested
- ...We’re looking for a detail-oriented and technically curious support specialist to join our remote team. You’ll be the first line of response for technical issues, keeping systems running smoothly and users productive every day. No formal qualifications required — we care about...SuggestedFull timeWork at officeRemote work
- ...hiring across France, Spain, Belgium, and Canada. And beyond. ⭐Care at Alan ⭐ Care at... ...mission will be to deliver exceptional member support that is timely, transparent and... ...specific area, you may join a different engineering team based on where we think you'll have...Full timeInternshipLocal areaImmediate startRelocation
- ...Cisco WAN/LAN networks, clustered firewalls, load balancers, remote access, web proxy servers will drive your success as a Senior Technical Support Analyst within the City of Toronto. Reporting to Senior Technical Support Specialists, you will participate in safeguarding,...Hourly payFull timeTemporary workPart timeFor contractorsInternshipLocal areaRemote workMonday to fridayShift workNight shift
$92.16k - $115.2k per year
...revenue optimization. Grow Together: Unlock your potential in a supportive environment. Join us at Varicent—where your talent and... ...Summary of the Role and Team Reporting to the VP of IT, the IT Technical Support Analyst is responsible for supporting and improving the...Long term contractFull timeWork at officeLocal areaRemote workWorldwide3 days per week$55k - $65k per year
...join us! About the job Join the Technical Support team, where you will be at the... ...Success, Implementations, Product, and Engineering teams, driving continuous improvement processes... ...Ranked by the Globe & Mail as one of Canada’s fastest-growing companies Recognized...Remote workWorldwide1 day per week$60k - $70k per year
...placements in Deloitte’s Technology Fast 50 Canada and Fast 500 North America in 2025,... ...fastest -growing technology companies. To support this momentum, we’re growing our team rapidly... .... About the role As a bilingual Technical Support Representative, you’ll educate and...Work at officeFlexible hours- ...EVATE is recruiting on behalf of a fast-growing **Canadian fintech company** serving clients across Canada. We are seeking a **fluent English/French Technical Customer Support Agent** who can confidently support customers, troubleshoot technical issues, and assist with...Long term contract
$122.49k - $158.51k per year
...Specialist: Technical Actuarial Support We care for humankind – and that starts with our people Our greatest strength lies not in what we do – but how we do it. It’s the unique individual behind every piece of work who matters the most. Our people make Munich Re a global...Work at officeLocal areaFlexible hours- ...experienced TSYS Tech Lead with strong expertise in TSYS/TS2 applications, API & MQ analysis, and production support to lead platform initiatives and technical assessments within a large banking environment. The ideal candidate will possess deep knowledge of consumer and...Contract workWork visa
- ...SYSTRA Canada is part of the SYSTRA group, an international consulting and engineering group, a world leader in the design of transport... ...commissioning, and coordination of technical activities required to... ...and inclusive team culture, supporting team members and colleagues....Internship
- ...we’d love to hear from you. The Opportunity We are looking for a Technical Escalation Engineer to work with our Engineering team. You will act as a liaison between the Customer Support Team and the Engineering teams to be the safekeeper of the Pigment platform...
- ...Purpose The Desktop Support Engineer is a regional role reporting to the Global IT Director, with a strategic focus on keeping the end-user... ...meetings work as reliably as in-person ones. Behavioural and Technical Capabilities ~ Customer-first instinct: Strong empathy and...Full timeManual laborWork at officeLocal areaImmediate startRemote workFlexible hours
- ...Product Support Engineer Toronto, ON (Hybrid – 1 Day/Week In Office, Wednesdays) Contract... ...Strong Extension Potential) Are you a technical problem-solver who thrives in fast-paced... ...we'd love to hear from you. Randstad Canada is committed to fostering a workforce reflective...Contract workWork at officeLocal area1 day per week
$57k - $102k per year
...a member of the Archer (GRCE) production support team, your typical day will involve monitoring... .... ~ Exposure to .NET environments for technical troubleshooting. Total Rewards... ...the full diversity of communities across Canada. This includes, but is not limited to, people...Permanent employmentFlexible hours- ...across North America. Job Opportunity We are seeking a Technical Solutions Engineer to join our team and help drive the growth of our electric... ...candidate will be responsible for providing technical support and guidance to our customers and sales team, as well as identifying...
- ...you’d like, where you’ll be supported and inspired by a collaborative... ...: Provide production support for a portfolio of Client Technology... ...employees. In the U.S. and Canada, available benefits are... ...from strategy and design to engineering, all fueled by its market leading...Permanent employmentFull timeLocal areaWeekend work
$100k - $150k per year
...AutoTrader.ca , AutoSync , Dealertrack Canada and CMS — help Canadians buy, sell, and... ...ll join a small, critical, high-impact support team (engineers, product owner, engineering manager)... ...incident status and updates clearly to technical stakeholders Monitoring,...Permanent employment- ...Tech Lead – TSYS/TS2, API, MQ & Production Support Location: Toronto, ON Work... ...Credit Risk Management EIS: Production Engineering Role Description TSYS Tech... ...both testing and production. Lead all technical activities and assessments....Contract workWork at office2 days per week
- ...drives business value and inspires extraordinary results. The Support Engineer II role spec ifically supports our Emburse Enterprise platform... ...Do Deep-Dive Troubleshooting: Own high-level, complex technical issues for global enterprise clients. This is not a call center...Full timeFlexible hoursAfternoon shift
$140k - $180k per year
...infrastructure requirements. Discover more at . As an Astera Labs Technical Lead Physical Design Engineer you will play a crucial role in driving the planning, coordination, and execution supporting the design of Astera Labs' portfolio of connectivity ASICs used in the...Full timeInternshipFlexible hours- ...– Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and... ...organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic...Work at office
- ...Intern - Application Lifecycle Management, Technical Support Location: Toronto, ON Expected... ...continuously. You’ll work alongside passionate engineers and designers who value both technical... ...as with employees and stakeholders in Canada, functional proficiency in English is...Hourly payPermanent employmentFull timeInternshipWork at officeLocal areaWorldwideFlexible hours3 days per week
- ...Role: AWS Production Support Engineer Location : Toronto Office Hybrid: 2 days in office per week Experience: 7–10 years Skills: Digital – Cloud DevOps & AWS Cloud Platform Support Engineer + Payment Domain Detailed Job Description • Strong...Contract workWork at office2 days per week
- ...prompt to production, unifying development and cloud context to stop vulnerabilities at the source. As a Tier 1–2 Support Engineer , you are the technical front line for customers — helping them configure, debug, and maintain the product across diverse infrastructure setups...
- ...orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they... ...will be to ensure a predictable, high-quality, and scalable support engineering operation while empowering your team to perform at their best...Long term contractFull timeContract workTemporary workLocal areaImmediate startRemote workVisa sponsorship
- ...office. These include frontend and backend engineers, AI research scientists, and others from... ...for a Senior iOS Engineer to help us support the new user base as well as work on new... ...to become a leader by showing excellent technical skills and delivering results consistently...Work at officeRemote work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Technical Support Engineer- Canada. Be the first to apply!
Related searches
- customer support engineer Toronto, ON
- IT network engineer Toronto, ON
- technical support engineer Toronto, ON
- remote support engineer Toronto, ON
- electro technical officer Toronto, ON
- technique Toronto, ON
- ventes techniques Toronto, ON
- technical writing Toronto, ON
- éducateur technique spécialisé Toronto, ON
- soutien technique Toronto, ON