Technical Support Specialist
$45k - $60k per yearFull-time
Kognitive Sales Solutions
We’re looking for a detail-oriented and technically curious support specialist to join our remote team. You’ll be the first line of response for technical issues, keeping systems running smoothly and users productive every day. No formal qualifications required — we care about what you can do, not where you studied.
COMPENSATION
$45,000-60,000
RESPONSIBILITIES
- User provisioning: Generate credentials and manage access for new users as part of daily onboarding workflows.
- Technical troubleshooting: Diagnose and resolve basic issues across the company’s application and end-user devices, primarily remotely.
- Database investigation & remediation: Investigate and correct data issues in MariaDB, including querying tables and updating records to resolve discrepancies.
- Reporting & automation: Build and maintain Excel reports using PowerQuery and PowerPivot to streamline and automate recurring activities.
- Ticket triage & resolution: Manage incoming support requests via JIRA — prioritise, investigate, and close tickets in a timely manner.
- Asset management: Track, maintain, and audit company hardware assets. Handle device provisioning, collection, and inventory during periodic office visits.
REQUIREMENTS
- Basic SQL skills — comfortable writing SELECT and UPDATE queries
- Familiarity with MariaDB or MySQL
- Proficiency in Microsoft Excel, including PowerQuery and PowerPivot
- Experience with a ticketing system (JIRA or similar)
- Ability to travel to the office periodically for hardware tasks
- Strong attention to detail and a methodical troubleshooting approach
- Clear written communication — essential for async remote work
NICE TO HAVE
- Experience supporting SaaS or internal web applications
- Exposure to user access management or IAM tools
- Prior experience with IT asset management (ITAM) tools or spreadsheet-based asset tracking
- Familiarity with scripting or automation (e.g. Power Automate, Python basics)
- Comfortable working with structured data and interpreting data quality issues
We thank all applicants for their interest; only those selected for an interview will be contacted. Kognitive Sales Solutions is an equal opportunity employer. If you require any accommodation, please let us know. Our hiring process may include AI screening for keywords and minimum qualifications. Recruiters review all results and make all hiring decisions.
Vacancy posted 8 hours ago
Similar jobs that could be interesting for youBased on the Technical Support Specialist in Toronto, ON vacancy
- ...only powerful products, but also a culture where people feel supported, heard, and inspired to do their best work. With strong... ..., team, and industry. Job Description As a Technical Support Specialist , you’ll ensure clients receive fast, accurate, and empathetic...SuggestedFull timeWork at officeRemote work
$92.16k - $115.2k per year
...revenue optimization. Grow Together: Unlock your potential in a supportive environment. Join us at Varicent—where your talent and... ...Summary of the Role and Team Reporting to the VP of IT, the IT Technical Support Analyst is responsible for supporting and improving the...SuggestedLong term contractFull timeWork at officeLocal areaRemote workWorldwide3 days per week$122.49k - $158.51k per year
...Specialist: Technical Actuarial Support We care for humankind – and that starts with our people Our greatest strength lies not in what we do – but how we do it. It’s the unique individual behind every piece of work who matters the most. Our people make Munich Re a global...SuggestedWork at officeLocal areaFlexible hours- ...behalf of a fast-growing **Canadian fintech company** serving clients across Canada. We are seeking a **fluent English/French Technical Customer Support Agent** who can confidently support customers, troubleshoot technical issues, and assist with campaign and reporting...SuggestedLong term contract
$60k - $75k per year
...grows in complexity and serves more sophisticated accounts, the demand for technical depth in our post-sale team is growing too. The Technical Support Engineer role sits between a Support Specialist and Technical Account Manager on the post-sale track. You own escalated...SuggestedFull timeCasual workInternshipImmediate startFlexible hours- ...Job Responsibility: We are seeking a Support Specialist to join our highly motivated, high-velocity and growing team around the world, based... ...Duties (included But Not Limited To) Provide client support and technical issue resolution via email, phone and chat Understand...Full timeWork at officeWork from home
- ...load balancers, remote access, web proxy servers will drive your success as a Senior Technical Support Analyst within the City of Toronto. Reporting to Senior Technical Support Specialists, you will participate in safeguarding, implementing, administering, and optimizing the...Hourly payFull timeTemporary workPart timeFor contractorsInternshipLocal areaRemote workMonday to fridayShift workNight shift
- ...As our Technical Support Manager, you will own the support function for our PLG user base end-to-end. You are stepping into a functioning operation, Fin AI is already live and handling the majority of chat volume, core automations are in place, and the billing ops workflow...
$100k - $125k per year
...monitoring standard and our team is building its AI-native future. About The Role At Sentry, Support is an engineering discipline. Our customers are the greatest technical minds in the world—developers at elite enterprises building the future of software—and they...Hourly payFull timeNight shift$64k - $106k per year
...CTC is looking for a VIP Technical Support Specialist who will be responsible for providing support services to our senior leaders. This individual must be hyper-focused on providing excellent customer experience to the user base. This is a highly visible role functioning as...Full timeWork at office- ...global operations continue to expand, and we’re looking to grow our support team with hard-working, tech-savvy support agents to be part of... .... This is a fast-paced role where providing top-tier technical support is essential. You'll also play a key role in sharing product...Full timeShift workWeekend work
$27 - $28 per hour
Job title: Part Support Specialist (Automotive Parts Coordinator) This role is the engine behind every iconic sports car that hits Canadian... ...to expedite orders and resolve procurement issues ~Provide technical assistance on part specifications, applications, and compatibility...Hourly payWeekly payFull timeContract workTemporary workFor contractorsWork at officeLocal areaImmediate startMonday to fridayFlexible hoursDay shift- ...Purpose of position: To provide technical support and guidance to Maintenance Control and the Line Maintenance bases for Out-of-Service aircraft to ensure a safe, timely, and cost-effective return to revenue service of the aircraft. Key responsibilities: Develop the...Long term contractPermanent employmentFull timeWork at officeRotating shift
$87.19k - $94.65k per year
...Job Responsibility: Purpose: The International Student Support Specialist is responsible for providing specialized assistance and support to international undergraduate and graduate students through their lifecycle at Schulich from prospective student to recent graduate....Long term contractPermanent employmentFull time- ...The Sr. Application Support Specialist will work with the PB4P (Patients before Paperwork) team. As part of the planned integration of OTNhub... ...them using defined processes. Responsibilities: Provide technical expertise and application knowledge to perform complex...Contract workInternship
$96.32k - $98.64k per year
...? The Ontario Medical Association (OMA) advocates for and supports doctors, seeking to strengthen their leadership role in caring... ..., and opportunities to improve. Job summary The Senior Technical Specialist, Data Automation is a vital member of OMA’s Technology...Permanent employmentFull timeWork at officeFlexible hours- ...experienced TSYS Tech Lead with strong expertise in TSYS/TS2 applications, API & MQ analysis, and production support to lead platform initiatives and technical assessments within a large banking environment. The ideal candidate will possess deep knowledge of consumer and...Contract workWork visa
$60k - $70k per year
...ranking us among the fastest -growing technology companies. To support this momentum, we’re growing our team rapidly—investing in people... ...management industry. About the role As a bilingual Technical Support Representative, you’ll educate and support customers using...Work at officeFlexible hours$55k - $65k per year
...Our mission? To power measurable employee engagement worldwide. And we’d love for you to join us! About the job Join the Technical Support team, where you will be at the forefront of delivering exceptional customer service to clients worldwide. You'll join a dynamic...Remote workWorldwide1 day per week- ...join us and help redefine the Canadian banking landscape! What you will be doing: SRE & Production Application Support is responsible for providing technical expertise to resolve application and infrastructure technology issues on medium to highly complex projects in...Permanent employmentFlexible hours
usd66.5k - usd96.5k per year
...analytical skills and persistence in problem-solving, particularly in technical troubleshooting Fluency in both English and Spanish is... ...Finance, Accounting, or Computer Science Responsibilities Support clients in their use of Moody's Analytics Lending Solutions...Full timeInternship$23 per hour
Bilingual Claims Support Specialist (Contract) Language: Fluent French & English (Required) Pay Rate: $23.00 / hour Term: 3-Month Full... ...ideal for a claims or insurance professional who balances sharp technical precision with deep empathy. Important Note for Applicants...Hourly payFull timeContract workWork at officeRemote work- ...Staffmax is seeking a friendly, solutions-focused Customer Support Specialist to join our client’s team on a 6-month contract. In this role, you'll be the voice of the company, helping customers with their questions and concerns while delivering a positive and professional...Contract workTemporary work
- ...TSYS Tech Lead – TSYS/TS2, API, MQ & Production Support Location: Toronto, ON Work Model: Hybrid (2 days per week in-person... ...platform-led projects for both testing and production. Lead all technical activities and assessments. Experience in API and MQ with the...Contract workWork at office2 days per week
$60k - $70k per year
...what Aviso has to offer at " rel="nofollow noreferrer noopener" The Opportunity We’re looking to fill an opening for a MAP Support Specialist to join our Operations team. Reporting to the Supervisor, New Accounts the MAP Support Specialist is responsible for the service...InternshipWork at office$88k - $132k per year
...world. The opportunity We are seeking a Power Platform technical lead at the AI Centre of Excellence (COE) within the Office of the... ...), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:...Work at officeWeekend work- ...Center Configuration Manager)? Do you have 5+ years experience technical expertise with endpoint operating systems (Windows)? If so,... ...looking for an Intermediate Systems Administrator/Operations Support Specialist for a 6 month contract in Toronto. This is an onsite role...RemplacementContract work
- ...for a career built on connection, creativity, and impact. Position title: SAP iXp Intern - Application Lifecycle Management, Technical Support Location: Toronto, ON Expected start date to end date: July 2026 – July 2027 Solid technical expertise of the SAP Cloud...Hourly payPermanent employmentFull timeInternshipWork at officeLocal areaWorldwideFlexible hours3 days per week
- ...Operations is a multidisciplinary and agile application support function responsible for real‑time system monitoring, technical troubleshooting of complex applications,... ...Overview We are seeking an Application Support Specialist with deep technical and financial experience in...Full timeWork at office
$42k - $45k per year
...attracting over 25 million visits each month Bilingual Client Support Specialist The role of the Customer Support Specialist is to provide... ...as liaison for other staff who provide, customer support, technical support, support for adding or setting up products, planning...Daily paidFull timeTemporary work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Technical Support Specialist. Be the first to apply!
Related searches
- decision support analyst Toronto, ON
- IT support technician Toronto, ON
- technical sales specialist Toronto, ON
- computer support technician Toronto, ON
- senior technical specialist Toronto, ON
- service desk analyst Toronto, ON
- network support technician Toronto, ON
- user support technician Toronto, ON
- technical system analyst Toronto, ON
- desktop support analyst Toronto, ON