Customer Support Specialist

Staffmax is seeking a friendly, solutions-focused Customer Support Specialist to join our client’s team on a 6-month contract. In this role, you'll be the voice of the company, helping customers with their questions and concerns while delivering a positive and professional experience every time.

Contract Length: 6 Months 
Location: Toronto, ON

What You’ll Be Doing:

• Respond promptly to customer inquiries via phone, email, and live chat

• Provide accurate information about products, services, and policies

• Process customer orders, returns, and exchanges with attention to detail

• Document interactions and update internal systems and records

• Work with internal teams to resolve escalated or complex issues

• Recommend products or services based on customer needs

What We’re Looking For:

• Previous experience in customer service, call center, or help desk environment

• Strong communication, listening, and problem-solving skills

• Ability to remain patient, professional, and helpful—especially under pressure

• Familiarity with CRM systems and customer support tools

• A positive, team-oriented mindset and a commitment to customer satisfaction

Why Join Staffmax?
We’re here to support you throughout your contract, from onboarding to completion. If you’re passionate about helping others and enjoy working in a fast-paced environment, this is a great opportunity to make an impact and build valuable experience.

Apply now and help us create outstanding customer experiences.