Customer Experience Co-worker, carts
IKEA
What you'll need to have
- Less than 1 year of related experience
A day in your life with us
- Deliver an excellent meeting with the customer across all customer assignments.
- Engage with customers in a friendly and confident manner to create a rewarding customer experience.
- Contribute and achieve operational KPIs and goals to maintain customer loyalty.
- Continuously develop knowledge and skills within the area of customer experience.
- Support customers to make purchases with assistance or self-service tools.
About this work area
At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!
Why you will love us
Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:
- Wellness days (in addition to your vacation days!)
- Extended health, dental, and vision coverage (for you and your family)
- RRSP with IKEA contribution matching options
- Eligibility for our annual IKEA bonus incentive plan
- Flexible spending account
- Life insurance
- Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
- Parental leave
- Bereavement leave
- Employee assistance program (that helps you support your mental, physical, and financial wellbeing)
In the IKEA world, this position is officially referred to as Customer Experience Co-worker I
#J-18808-LjbffrVacancy posted 15 hours ago
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