Human Resources Manager

Job Responsibility:

Position Overview: As the Human Resources Manager, you will play a key role in driving HR in executing strategies that support our company's mission and growth across North America. You will oversee the day-to-day management of multiple HR functions, including talent acquisition, employee relations, performance management, benefits administration, compliance, and HR analytics. This position ensures effective implementation of HR policies and fosters a positive, engaging workplace culture aligned with business objectives.

Key Responsibilities:

Talent Acquisition & Onboarding

• Lead recruitment efforts by partnering with hiring managers to attract, evaluate, and select top talent.
• Oversee the onboarding process to ensure new employees integrate smoothly and effectively.
• Manage job postings and optimize use of Applicant Tracking Systems (ATS), including ADP, Glassdoor, LinkedIn, and others.

Performance Management

• Assist with the performance management process, ensuring timely completion of performance reviews and providing guidance to managers.
• Support succession planning initiatives and talent assessment framework.

Employee Relations

• Act as a trusted advisor to leadership team on employee relations matters, addressing concerns and resolving conflicts professionally and promptly.
• Collaborate closely with the Director of HR on sensitive or complex employee issues.

Cross-Functional Collaboration

• Coordinate with Payroll and Finance to ensure accurate onboarding, offboarding, and employee data management.
• Partner with Marketing to enhance internal communications and employee engagement campaigns.

Benefits Administration

• Oversee benefits programs, working with vendors to deliver competitive health, insurance, and retirement benefits.
• Manage the annual Open Enrollment process and provide ongoing employee support.

HRIS Management and Reporting

• Manage setup, reporting, and maintenance of HR data within ADP
• Analyze HR metrics and prepare reports to inform leadership decisions.

Compliance and Risk Management

• Maintain compliance with Quebec and U.S. labor laws, health and safety regulations, and company policies.
• Lead annual compliance training initiatives for managers and employees.
• Manage government relations related to labor regulations and HR compliance.

Employee Offboarding and Leave Management

• Oversee offboarding processes, including exit interviews and documentation, ensuring positive transitions.
• Manage leave policies, ensuring compliance with applicable regulations.

Requirements:

• Minimum 5 years of progressive HR experience with at least 2 years in a managerial role.
• Strong knowledge of Canadian (especially Quebec) and U.S. labor laws and HR best practices.
• Experience with HRIS platforms, preferably ADP, and proficiency in Microsoft Office Suite.
• Bilingual in English and French (written and spoken).
• Excellent communication, interpersonal, and conflict resolution skills.
• Highly organized, detail-oriented, and able to manage multiple priorities effectively.
• Proven ability to handle confidential information with discretion and professionalism.
• HR certification (SHRM-CP, CHRP, or equivalent) is an asset.