Customer Relationship Manager
$52.64k - $76.49k per yearFull-time
DMSOLVING CORPORATION
Job Responsibility:
We are seeking a Customer Relations Representative to join our team. The ideal candidate will be responsible for managing customer inquiries, building strong relationships, and enhancing customer satisfaction.
Duties:- Respond to customer inquiries via phone, email, and in-person- Maintain a high level of professionalism and customer service at all times- Develop and maintain strong customer relationships- Identify opportunities for business development and upselling- Utilize Salesforce or similar CRM software to track customer interactions- Analyze market trends to provide insights for sales strategies- Communicate effectively with customers and internal teams- Provide leadership in resolving customer issues
Qualifications:- Proven ability to negotiate and handle difficult situations with customers- Experience in business development and account management- Familiarity with Salesforce or other CRM tools- Strong sales acumen with the ability to identify opportunities- Excellent communication skills, both verbal and written- Ability to analyze data and market trends effectively- Demonstrated leadership skills in a customer-facing role
This position offers a competitive salary, benefits package, and opportunities for career growth. If you have a passion for customer relations and meet the qualifications outlined above, we encourage you to apply for this exciting opportunity.
Job Types: Full-time, Permanent
Pay: $52,641.83-$76,486.23 per year
Additional pay:
- Bonus pay
Benefits:
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Wellness program
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
Work Location: In person
Vacancy posted 6 days ago
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