Manager of Finance Operations

Employment Type
Existing Full-Time Permanent Position

Salary Range
$75k-$85k depending on experience

About the Organization
Sigma Loyalty Group is a leading Canadian provider of identity protection solutions helping financial institutions and other organizations deliver trusted identity theft prevention detection and restoration services to their customers. Driven by innovation collaboration and a commitment to excellence the company combines advanced technology with exceptional customer support to help protect individuals from the growing risks of fraud and identity theft.

Sigma Loyalty Group offers employees the opportunity to make a meaningful impact in a fast-paced evolving industry while working alongside talented professionals in a supportive and growth-oriented environment. As part of the Sigma Group family of companies the organization is dedicated to fostering a culture of integrity continuous learning and shared success.

What we offer:

• Competitive compensation with growth potential
• Comprehensive health benefits and retirement savings program
• Hybrid work environment (3 days in-office 2 days remote)
• Collaborative and supportive work environment

About the Opportunity:
Sigma Loyalty Group is looking for a finance operations leader who can bring structure insight and momentum to a busy accounting function. As Manager of Finance Operations you will play a key role in keeping the organizations financial engine running smoothly from full-cycle accounting and month-end reporting to process improvements controls and cross-functional problem-solving. This is a hands-on role for a collaborative finance professional who enjoys working across teams building trusted relationships with clients vendors banks and auditors and finding practical ways to strengthen accuracy efficiency and accountability.

Key Responsibilities:

• Oversee daily finance operations including accounts payable accounts receivable general ledger cash management bank reconciliations and month-end close activities
• Review and approve vendor invoices expense reports client billing manual invoices commissions payments and related supporting documentation
• Support accurate monthly financial reporting by reviewing accruals amortizations chargebacks intercompany entries foreign exchange tax payments refunds and other general ledger transactions
• Manage payroll benefits vacation pension administration and related employee support activities
• Maintain and improve accounting processes internal controls data integrity and cost-effective finance operations
• Lead and support SOC 1 Type II audit activities annual audit requests regulatory requirements and compliance-related reporting
• Administer and support Oracle finance activities including AP AR GL cash management transaction mapping AR maintenance and period open/close processes
• Track purchase orders monitor expenses against budget and provide analysis to support operational decision-making
• Liaise with banks merchants clients vendors auditors and internal stakeholders to resolve issues and respond to queries
• Support finance-related system configuration and testing activities including new merchant ID mapping in UAT and production environments
• Supervise guide and support accounting team members to ensure deadlines are met and finance operations run smoothly
• Other duties as required

Qualifications and Experience:

• Bachelors degree or diploma in Accounting Finance Business Administration or a related field
• CPA designation required
• 7 years of progressive accounting or finance experience including experience overseeing finance operations month-end close and financial reporting activities
• Strong knowledge of full-cycle accounting including accounts payable accounts receivable general ledger bank reconciliations accruals intercompany transactions and cash management
• Experience supervising or mentoring accounting team members and supporting day-to-day workflow deadlines and issue resolution
• Experience with ERP systems; Oracle experience is strongly preferred
• Working knowledge of payroll benefits pension vacation administration and related employee support processes
• Experience supporting audits internal controls compliance requirements and financial documentation; SOC 1 Type II audit experience is an asset
• Strong analytical problem-solving organizational and communication skills with the ability to manage multiple priorities in a deadline-driven environment
• High attention to detail and a continuous improvement mindset with the ability to identify efficiencies and strengthen finance processes

Interested in being a part of Sigma Loyalty Group We look forward to your application!

Sigma Loyalty Group is committed to meeting the accessibility needs of all applicants throughout the recruiting and selection process. Please let us know about any accommodation and/or support requirements. Please note that only those candidates selected for an interview will be contacted.

Please note: We are only accepting applications from candidates authorized to work in Canada and we are not currently sponsoring temporary or permanent work visas.

Sigma Loyalty Group is working in partnership with HR à la carte for our recruitment efforts.

Use of AI in Hiring: Some stages of our recruitment process may use AI-assisted tools to support recruitment efforts; however all applications are screened and assessed by human addition all final hiring decisions are made by humans.

Required Experience:

Manager