Bilingual Office Manager

Job Responsibility:

Job Summary

We are seeking an energetic and organized Bilingual Office Manager to oversee our office operations and ensure a smooth workflow. The ideal candidate will possess strong administrative skills, be proficient in both English and French. This role requires excellent communication abilities, attention to detail, and the capacity to manage multiple tasks efficiently.

Duties

• Manage front desk operations, including greeting visitors and handling inquiries.
• Assist in training development for new hires and ongoing staff training initiatives.
• Creation of policy and process manuals as required.
• Maintain vendor relationships and manage contracts to ensure quality service delivery.
• Answer and manage all incoming correspondence, including phone calls, emails, and mail, ensuring timely and professional responses.
• Accurately input and maintain donor, client, and organizational data within Raiser's Edge to ensure records are current and reliable.
• Act as the first point of contact for stakeholders, providing exceptional bilingual support and ensuring queries are directed to the appropriate team members.
• Maintain accurate records of technology based inventory, including physical and digital tracking.
• Work with IT and cyber security provider and troubleshoot as required.
• Identify and resolve inventory discrepancies in a timely manner.
• Generate reports, summaries, and data insights from Raiser's Edge and fundraising systems to support organizational planning and decision-making.
• Maintain physical and electronic filing systems for efficient document retrieval and organization.

Qualifications

• Proficiency in both English and French is required.
• Previous experience in an office management or administrative role is preferred.
• Strong organizational skills with the ability to prioritize tasks effectively.
• Familiarity with Raisers Edge and Microsoft Office
• Excellent communication skills, both written and verbal, are essential.
• Ability to work collaboratively within a team environment while also being self-motivated.

If you are a proactive individual with a passion for organization and management, we encourage you to apply for this exciting opportunity as a Bilingual Office Manager!

Job Type: Full-time

Pay: $50,000.00-$70,000.00 per year

Benefits:

• Dental care
• Extended health care
• Paid time off

Schedule:

• Monday to Friday

Language:

• English and French (required)

Work Location: In person