Security Site Manager - Victoria International Airport

Overview

Job Skills / Requirements

We are seeking an experienced Site Manager to oversee Security Services at Victoria International Airport (YYJ). The Site Manager is responsible for the overall delivery of security services to the Victoria Airport Authority, ensuring operational excellence and compliance with regulatory, contractual, and safety requirements.

Hours: Monday–Friday, 0800–1600 (or 0700-1500)

On-Call/Recall: 24/7 as required

Duties & Responsibilities

• Oversee the delivery of Security Services at Victoria International Airport.
• Act as the first point of escalation for site security personnel, including after-hours calls when required.
• Ensure compliance with regulatory requirements, policies, procedures, directives, and contractual obligations.
• Lead and support the Security Services team, including scheduling, timekeeping, performance management, coaching, and employee relations.
• Act as the primary liaison between Paladin Security and Victoria Airport Authority, including YYJ Security Operations/AVSEC.
• Develop and maintain Standard Operating Procedures, Operations Orders, and Contingency Plans.
• Support strategic planning and identify future operational and security needs.
• Develop and monitor service initiatives and Key Performance Indicators (KPIs).
• Participate in airport security meetings, working groups, and committees.
• Implement and maintain Paladin's OH&S Program in alignment with Airport Authority standards.
• Ensure workplace incidents and accidents are reported and investigated appropriately.
• Ensure employees maintain required training, licensing, certifications, and performance standards.
• Review Daily Activity Reports and Incident Reports for accuracy and escalate significant incidents as required.
• Maintain appropriate staffing levels and operational readiness.
• Perform other duties as required.

Qualifications & Security Requirements

• Minimum 5 years of security experience within the aviation industry, including at least 3 years in a supervisory/management role.
• Experience managing airport security teams of approximately 25–30 employees, including Supervisors, Patrollers, and SOC Operators.
• Valid B.C. Security Worker Licence.
• Must possess or be able to obtain Transport Canada Security Clearance (TSC) within 6 months.
• Must obtain and maintain required AVSEC certification.
• Criminal record check with no record of consequence.
• Strong knowledge of airport security procedures, access control, emergency communications, federal legislation, and Transport Canada/TCCA regulations.
• Knowledge of airport airside and landside operations.

Leadership & Professional Skills

• Strong leadership and people-management skills.
• Excellent client and business relationship management.
• Strong communication, organization, and problem-solving abilities.
• Ability to lead diverse teams and build positive working relationships.
• Ability to remain calm and make sound decisions under pressure.
• High level of accountability, reliability, and professionalism.
• Commitment to continuous improvement and service excellence.

Technical Requirements

• Proficiency with two-way radio operations, phonetic alphabet, and standard radio procedures.
• Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.
• Experience with WinTeam, TrackTik, Vortex, or similar scheduling, patrol, and incident-reporting systems.

Driving Requirements

• Valid B.C. Class 5 Driver's Licence.
• Must obtain YYJ AVOP DA/D within the first month of assignment.

Physical & Environmental Requirements

• Ability to walk and stand for extended periods and access multi-level facilities and airfield areas.
• Ability to respond quickly to incidents and perform approved physical control techniques when required.
• Ability to lift/carry up to 50 lbs and wear security equipment for extended periods.
• Ability to work indoors and outdoors in varying weather conditions

Education Requirements (All)

Associate's Degree

Certification Requirements (All)

Valid BC Security Licence
First Aid and CPR - Level C Certification

Additional Information / Benefits

Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE !
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.