Senior Business Analyst

About eHealth and our Culture

eHealth Saskatchewan is at the heart of how health care works across the province – powering the digital systems that connect care teams, patients and information. With over 800 employees in 20 communities, we provide IT support and services in 433 locations, ensuring the right information and tools are in the right hands at the right time so care teams can focus on what matters most: patient care. We also manage Vital Statistics, health card services, and MySaskHealthRecord, one of Canada’s leading tools for giving people secure online access to their health information.

At eHealth, how we work matters just as much as what we deliver. Our culture isn’t just something we talk about, it shapes how we make decisions, support each other and deliver results:

1. Partner for results: We prioritize teamwork and ensure decisions involve those affected
2. Serve with purpose: We act with empathy, respect and care in every interaction to deliver better outcomes
3. Own our actions: We own our success and failures, act with honesty, and uphold trust
4. Innovate with intent: We challenge the status quo and turn ideas into action

Join us in strengthening Saskatchewan’s health system through meaningful, people-centered digital innovation.

About the Role

The Senior Business Analyst serves as a key link between business needs and technology solutions. This role leads business improvement initiatives by translating organizational priorities into effective technology enabled outcomes.

The Senior Business Analyst guides solutions from concept to implementation, ensuring alignment with enterprise architecture and business objectives. Acting as a trusted advisor and change agent, they facilitate stakeholder collaboration, build consensus on solution design, and support the successful delivery of projects and organizational change.

The successful candidate will combine strong technical knowledge with business acumen to analyze requirements, recommend solutions, and ensure client needs, organizational priorities, and strategic goals are achieved.

What You’ll Do

Reporting to the Director, Project Management Office, you will:

• Lead and support changes to business processes and technology solutions

• Conduct feasibility studies and develop business cases to support organizational decision-making and service improvements

• Gather, analyze, and document business and system requirements

• Facilitate stakeholder engagement and build consensus on solution design and implementation approaches

• Monitor current, new, and emerging technologies and services

• Evaluate industry trends and jurisdictional approaches to identify opportunities for innovation and continuous improvement

• Develop detailed technical documentation, including user and system requirements

• Support the implementation of new technologies in an evolving business and technology environment

• Provide guidance to project teams regarding business requirements, processes, and solution design

• Communicate effectively with stakeholders, clients, and team members

• Build strong working relationships and provide exceptional customer service

• Quickly develop an understanding of business processes and adapt to changing organizational needs

What You’ll Bring to the Team

• A post-secondary degree in Computer Science or a related field. An equivalent combination of education and experience may be considered.

• Minimum five years of experience in a Business Analyst or similar role, preferably within an integrated IT or healthcare environment.

• Experience leading and delivering complex projects and business process improvement initiatives preferably within an integrated IT environment.

• Knowledge of business needs analysis methodologies, tools, and processes.

• Clear understanding of project management methodologies and practices such as PMBOK, PRINCE2, and Prosci Change Management.

• Experience conducting requirements analysis and solution design activities.

• Experience in solution testing to validate that changes and technical solutions meet the requirements.

• Strong documentation, communication, facilitation, and stakeholder engagement skills.

• IIBA Certified Business Analysis Professional (CBAP) designation and/or a PMP certification is considered an asset.

Competencies

Communication: Ability to clearly explain and present technical and business information verbally and in writing to technical and non-technical audiences.
Leadership: Ability to guide initiatives, manage change, and support implementation while navigating shifting priorities and constraints.
Problem Solving: Ability to evaluate processes and information technology options to develop effective, well-supported solutions.
Interpersonal: Ability to build cooperative and effective working relationships with coworkers, clients and stakeholders.
Teamwork/Independence: Ability to work independently while contributing effectively as part of a collaborative team.
Organizational: Ability to independently prioritize and manage workload to meet deadlines in a dynamic environment.
Analytical: Ability to synthesize complex information to support decision-making and solution development.
Technical: Ability to align solutions with organizational data standards, system requirements, and long-term strategic priorities.

As One of Saskatchewan’s Top Employers This Is Why You’ll Love Working Here

• Career paths and opportunities for advancement
• Health, dental, and pension benefits
• Maternity and parental leave top-up payments
• Earned days off
• Annual pay increases
• Work that truly matters to the people of Saskatchewan

Ready to make a real impact in healthcare technology? Join us and help shape the future of care—apply today!

We value diversity of all kinds and encourage applications from people of all backgrounds, identities, and experiences. Even if you don’t meet every single requirement, we’d still love to hear from you.

Please be advised: We may use AI-assisted technology to help organize and review applications during the recruitment process. These tools are designed to support our recruiters and hiring managers—not replace them. All screening and hiring decisions are reviewed by people and are based on the qualifications and requirements of the role.