Team Leader, Virtual Business Advice
Full-time
Conexus Credit Union
Were looking for a collaborative, business-minded leader to join our team as Team Leader, Virtual Business Advice within our Member Contact Centre. In this role, you will lead and develop a high-performing team of Virtual Business Advisors who provide advice-based sales and service to our business member through virtual channels. You will support team development, business growth, and advice delivery while ensuring a consistent member experience. This opportunity is open to all Conexus locations, depending on space availability.
How you'll be spending your time:- leading, coaching and developing a team to achieve sales, service and operational goals
-Building team capability in business banking, needs-based advice, and virtual relationship management
- Driving growth through effective pipeline management, activity planning and performance coaching
- Supporting the delivery of business banking solutions, including lending under $100,000
- Ensuring adherence to risk, compliance and regulatory requirements The way people describe you:
- Motivating and authentic leader who enjoys developing others and helping teams achieve their full potential
- You have a strong understanding of business banking and can confidently coach others in advice based conversations
- You are strategic and results oriented, balanced business growth with exceptional member experience
- You thrive in a virtual environment and embrace technology to improve efficiency and effectiveness
- You are adaptable, accountable and comfortable leading through change The experience you bring
- Minimum 3 years of experience in business banking
- 2 years of formal or informal leadership
- CuSource 345 or 346 - Commercial or Ag lending
Vacancy posted 1 day ago
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