Comm Officer Flight

Description

COMMUNICATIONS   OFFICER-FLIGHT

Reference #:2026-22

 
Strong. Proud. Uplifting.

At Ornge, we believe that ordinary people can do extraordinary things.

Each day, we connect communities with critical care across Ontario, Canada. In the air and by land, our teams deliver equity in emergency response, uplifting the lives of those in our care .

We are excited to onboard individuals who bring energy, enthusiasm, and professionalism to our growing group of difference-makers and life-changers.  

Discover Ontario, Canada, and an exciting career with Ornge.

Communications   Officer –  Flight P lanning/Following

Operations Control Centre

Full Time Contract - 12 Month

Probation Rate: $30.08/hr Post-probation Rate: $38.95/hr Range: $30.08-$48.44/hr as per OPSEU Collective Agreement

5310 Explorer Drive, Mississauga

Flexibility to work various shifts is required. S cheduling model support s a 24/7, 365 operation which include days, afternoons, nights, weekdays, weekends, and statutory holidays as required.

February 4, 2026

February 17, 2026

The   Ornge Operations Control Centre (OCC) works closely with provincial hospitals, remote nursing stations, Central Ambulance Communications   Centres  (CACC), and other stakeholders to enable the transport of patients across Ontario.

Position Summary:

The Communications Officer – Flight Planning/Following will   plan   and coordinate air and associated land patient transportation, team transfers for neonatal and organ retrievals.    They   determine   the level of transportation requirements in accordance with patient care by selecting the appropriate resource based on geographical location and patient care/transportation needs.     A key aspect of this role is   effective communication   with Pilots, Paramedics, Doctors, and various allied health care professionals   to   ensure the   safety of each patient during the transport phase of the call.

The ideal candidate will have the ability to:

• Effectively communicate with Flight Planners, Paramedics, Physicians, and various allied healthcare professionals.
• Respond quickly and efficiently to emergency calls.
• Utilize exceptional interpersonal skills, courtesy, tact, and compassion when interacting with other health care professionals.
• Work effectively in a versatile emergency services environment; and
• Analyze issues, develop solutions , and execute plans.

Qualifications :

• Recognized education in aviation management/operations preferred or an e mergency t elecommunication c ertificate .
• Standard First-Aid/CPR and AED Level C Certificate that is valid for at least 24 months from date of hire;
• Restricted Operator Certificate – Aeronautical (ROC-A) certificate;
• 2 years of aviation/dispatch experience (Systems Operations Control Centre, L and EMS , Air Traffic Control ) .
• Technical knowledge of air or land ambulance transfer system is considered an asset .
• Knowledge of   the aviation industry including airport operations and aircraft capabilities .
• Knowledge of the provincial ambulance system and emergency services communications.
• Technically p roficien t in MS Office Suite and computer aided dispatch system software .

Total Rewards :

• Comprehensive H ealth & D ental  B enefit P lan.
• 24/7 Employee and Family Assistance Program.
• Premium Defined Benefits Pension Plan Enrollment.

At Ornge, we are:

• Community connectors.
• Equity in healthcare.
• Strong in our convictions.
• Proud of the services we provide.
• Uplifting in our mission, values, and services.

You can expect us to be:

• Competitive in pay, benefits, vacation time and more.
• Promoters of diversity.
• Champions of inclusivity and accessibility.
• Committed to your career advancement.
• A tight-knit, supportive culture.

A bit about you:

• You are driven by our collective desire to make a difference.
• Excited by problem solving and excels at in-the-moment decision making.
• Teamwork has always been where you thrive.
• You are ready to put your skills into action in a fast-paced environment.

What’s next:

• If you are ready to uplift lives, apply directly online. 
• All resumes are reviewed by our team and only those under consideration will be contacted . 
• Ornge is committed to providing accessible accommodations in compliance with Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please email us at [email protected] . 
• Ornge encourages applications from candidates identifying as a member of a traditionally underrepresented group including First Nations, Métis, Inuit, and urban Indigenous peoples; Francophone persons; Black and racialized persons; members of 2SLGBTQIA+ communities; and persons with disabilities.   
• Ornge communicates with candidates for job openings by email and does not incorporate AI technology in its recruitment process. Applicants are responsible to check their email for updates and ensure they can receive messages from unfamiliar senders. We send time-sensitive information via email; it is important for applicants to check their email frequently. If we do not receive a response from applicants, we will assume that they are no longer interested in the position, resulting in the removal of their application from the competition.

Are you ready to pursue a career that has a profound impact on communities across Ontario, Canada? Join us .