Patient Care Coordinator Victoriaville

Coordinate patient care at Resolve Sleep Health in Victoriaville, QC, using French, customer service, and digital tools in a temporary full-time contract.

As a Patient Care Coordinator, you will welcome patients and support a positive care journey. You will coordinate appointments, manage referrals, and provide administrative support. The position also includes patient education, billing, insurance claims, and therapy product support.

Key Responsibilities:

• Welcome patients with friendly, high-quality service
• Coordinate appointments and manage patient referrals
• Educate patients about sleep therapy assessments and equipment
• Handle insurance claims, payments, and billing
• Support therapy product sales and resupply

Requirements:

• Previous healthcare, administration, or customer service experience
• Exceptional customer service skills and passion for people
• French proficiency required for patient interactions
• Accuracy using EMR systems, documentation, and virtual care
• Detail-oriented approach and ability to learn quickly

Bring French communication, administrative accuracy, and compassionate service to patient care at Resolve Sleep Health in Victoriaville.