Data Scientist- Claims (Bilingual English/French)

Company: CGIC
Department: Claims
Employment Type: Regular Full-Time
Work Model: Hybrid (2 days in office)
Language: Bilingualism in English and French is required.

The Opportunity

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.

Our Claims team aspires to create peace of mind for our clients and our communities. Our national team of knowledgeable and trusted professionals serve our clients with compassion. We are passionate about continuous improvement and operate with high‑integrity, motivated by our desire to do the right thing for our clients.

As a Claims Analytics Data Scientist you will contribute on initiatives through clever use of data and complex analysis. You will be responsible to support the efficiency's increase of the Claims Department. You can be involved in various type of tasks such as data understanding, data extraction, work driver analysis, KPI creation, business case creation and forecasting.

How You Will Create Impact

• Understand operational claims objectives and help them to put in place initiatives and objectives that will maximize the unit's efficiency.
• Develop analytic solutions to solve business problems with data science, including the use of programming, statistical techniques, modelling and forecasting methods.
• Autonomously Executing the appropriate data exploration, extraction, cleaning, reconciliation, and preparation processes required for the development of analytics solutions.
• Communicate findings and make recommendations to influence claims management decision making.
• Autonomously Contributing to various projects related to incorporation of Gen AI such as determining work drivers, developing and testing KPI's, providing support for business cases.

To Join Our Team

• You have 3-5 years of experience in statistics, actuarial or data science.
• You have a post‑secondary degree in Mathematics, Statistics, Actuarial Science or a related discipline.
• You are proficient with statistical programming languages and have experience working with large data volumes.
• Strong understanding of P&C Insurance claims concepts.
• Having experience working with R or Python and SQL is an asset.
• Strong background using statistics to validate models and hypothesis.
• Experience communicating complex information to diverse audiences.
• This position primarily works with majority non‑francophone groups, and teams located outside of Québec, and requires proficiency in English. The essential non‑French duties are not assignable to adjacent or other team members.
• Proficiency in both English and French is essential to the main duties in this role, including servicing and communicating primarily with majority anglophone and francophone clients, groups, and teams. The essential non‑French duties are not assignable to adjacent or other team members.

How You Will Succeed

• You influence change and are committed to continuous improvement, in order to exceed client expectations.
• You leverage critical thinking skills to identify problems and proactively propose solutions.
• Your strong communication skills allow you to clearly convey messages.
• You’re an effective team player who shares knowledge to support our peers.

What You Need To Know

• You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What’s in it for you?

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well‑being, with physical and mental health programs and a supportive workplace culture.
• Paid volunteer days to give back to your community.
• In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

Salary Information

Expected Salary range $60,574.00 to $100,956.00 CAD

The salary amount for the successful candidate is determined by Co‑operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job‑related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.