Senior Quality Support Team Specialist

Senior Quality Support Team Specialist (Permanent)
Victoria (hybrid)
Your RoleWhat You Do Here Matters
In a complex world marked by the threat of war, natural disasters, and geopolitical instability, national security has never been more important.
We are an international defence company providing support and product solutions to enhance our customers' defence capabilities and critical assets.
Our Canadian team combines their talent and expertise with deep global knowledge and experience from our operations in the United Kingdom, Europe, Australasia and Africa.
Working for us, you'll help ensure that Canada's critical services and assets are readily available, reliable, and capable for our defence and civil customers.
Be Part of Something Big.
Our people and customers matter most to us. Here you will experience a challenging and rewarding work environment with the support you need to deliver and thrive in your career alongside inclusive teams you respect that value your skills and dedication.
We create the foundation for how we deliver better outcomes for our
Culture ,
Customers
and
Communities. By collectively embodying these Principles in all the work we do, our colleagues help make us great:
Be Curious
- We believe in challenging the status quo and asking, 'how might we?'
Think: Outcomes
- We believe in measuring success by the results we deliver and the positive impact we make
Be Kind
- We believe in being kind to ourselves, kind to each other, and kind to our planet.
Collaborate
- We believe that Babcock is greater than the sum of its parts.
Be Courageous
- We believe in being brave, ambitious, and determined.
Own and Deliver
- We believe everybody has a part to play in our and our customers' success.
Our people are at the heart of creating a safe and secure world. We offer a collection of programs and benefits designed to support their well-being:
Health & Well-being
100% employer-paid health and dental premiums
Our Wellness benefit promotes a work environment that supports healthy lifestyles and well-being
Our Employee and Family Assistance Plan (EFAP) offers support and solutions for a wide range of life's challenges
A Maternity/Parental Leave top-up payment is available for our colleagues as their family grows
Planning for the Future
The company matches a portion of earnings towards our RRSP/DPSP program. Additionally, colleagues can contribute directly to a TFSA
Flexibility in How We Work
We offer an agile workplace for several positions
An option of a compressed work schedule supports work/life interests
Competitive annual vacation time off and additional time off during our holiday closure
Growth and recognition
A comprehensive colleague recognition program and bonus program
Training and support for professional development and professional membership dues
DescriptionIn this role, you will:
Technically support work in one of the following disciplines:
Auxiliary systems (all mechanical, pneumatic, hydraulic, HVAC and systems that enable a submarine to operate)
Electrical and combat systems
Structural (review inspection and welding of vessel hull, tanks, structure)
Undertake embedded quality support activities for submarine Extended Docking Work Periods (EDWP), and other submarine work periods
Interpret Department of National Defence (DND) material certification requirements and work scope to define specific quality records required for each task.
Review Objective Quality Evidence (OQE) documentation provided by suppliers, sub-contractors and DND.
Through a combination of job records inspection, analysis and audit processes, review technical documentation to ensure full compliance with submarine Quality Assurance and Material Certification requirements.
Inspect submarine First Level (safety critical) technical documentation.
Provide constructive feedback to stakeholders regarding common shortfalls in Objective Quality Evidence or work-related documentation, to support continuous improvement.
Provide advice regarding quality requirements to Planning, Production, Engineering and Commissioning departments.
Liaise with the customer (DND) and other stakeholders to ensure that all Material Certification documentation meets the directed requirements.
Update Configuration changes within Submarine Definition Database (SDD).
Coordinate drawing and document update requirements in our tracking tool to ensure the boat's configuration is maintained.
Work within the customers DRMIS tool (SAP) as required to maintain the submarines configuration.
Other duties as assigned
The ideal candidate brings:
An accredited technical college diploma, or an acceptable combination of training and 8 years experience performing similar work.
Diploma of Technology, Certificate of Technology, or equivalent experience and is registered as an Applied Science Technologist or Certified Technician with applicable provincial association.
Experience working in DND's DRMIS or similar SAP application.
Practical experience with technical documentation review/analysis and with quality assurance processes.
A demonstrated knowledge of marine systems and/or submarine technical experience.
A high degree of understanding of submarine systems from hull, mechanical, electrical, and combat system, and be able to assess whether the results and quality evidence are sufficient to support certification.
Understanding of submarine First Level (safety critical) technical documentation.
Previous military experience is an asset,
Qualification and experience as an auditor is an asset.
Eligibility for a Canadian Secret Security, Controlled Goods and ITAR clearance.
Attention to detail, excellent organizational, time management and prioritization skills.
We are committed to promoting a workforce without boundaries. One that welcomes everyone to contribute to our success regardless of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, or disability, and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. If you require accommodation during any stage of our recruitment process, please let us know how we can assist you.
The company acknowledges that the land on which we operate across Canada is the unceded territory of Indigenous Peoples. We are grateful to work, live, and play as guests on these lands and are committed to building meaningful and mutually beneficial relationships with Indigenous Peoples.
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