Client Financial Administration Lead

Current Opportunity

Client Financial Administration Lead

Support RiverBend clients with practical financial coordination, reporting follow-up, funding documentation, and steady communication across multiple client files.

• Financial reporting coordination
• Funding documentation support
• Client follow-up and file tracking
• Practical problem-solving

This role is for someone who enjoys follow-through, practical organization, clear communication, and helping client teams move important financial work forward.

Practical Client Support

Full-time role with benefits

Position Overview

Quick Job Details

A practical client-support role focused on financial follow-through, reporting coordination, funding documentation, and keeping client files moving clearly and consistently.

Location

Thunder Bay, Ontario

Primarily based at RiverBend’s office, with some client-community travel possible.

Employment Type

Full-Time, Permanent

A steady role focused on client financial support, reporting coordination, and follow-through.

Application Status

Open Until Filled

Applications will be reviewed as they are received.

Compensation

$80,000 to $90,000

Plus comprehensive benefits and a Defined Contribution Pension Plan.

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Client Financial Administration Lead

RiverBend is seeking a Client Financial Administration Lead to support client financial operations, reporting coordination, and administrative follow-through across multiple files. This is an execution-focused role for someone who can keep requirements on track, identify issues early, and help client administrative staff complete financial and reporting tasks accurately and on time.

What this role focuses on

This role works closely with client administrators and RiverBend team members to track outstanding items, coach clients through required steps, monitor coding and budget trends, and resolve gaps in information so reporting and financial work can move forward smoothly. It also includes documenting processes and developing practical training tools to support consistency across clients and internal teams.

Client Follow-Through

Track outstanding items, reporting requirements, deadlines, and next steps across assigned client files.

Financial File Oversight

Review coding for consistency, identify missing information or unusual activity, and coordinate corrections using established processes.

Reporting and Funding Support

Gather information from client staff, track reporting calendars, and support funding reports and related documentation.

Process Documentation

Prepare clear checklists, guides, workflow tools, and training materials so recurring work can be completed more consistently.

Risk and Issue Monitoring

Flag delays, discrepancies, recurring issues, or missing information early so they can be reviewed and addressed.

Cross-Client Improvement

Identify trends across client files and support internal discussions about process improvements and training needs.

Success Profile

This role is a strong fit for someone who is organized, persistent, practical, and comfortable working through incomplete or evolving information. The successful candidate should be able to follow up respectfully, investigate issues, escalate when needed, and translate complex or inconsistent processes into clear steps.

Proactive and comfortable following up until work is completed.

Comfortable working with incomplete or changing information.

Able to recognize when something does not look right and investigate.

Able to distinguish between execution errors and underlying process issues.

Comfortable escalating issues that may affect funding, reporting, compliance, or defined processes.

Organized, respectful, and able to manage multiple priorities.

Qualifications And Experience

Required Experience

• 5 to 10 years of experience in bookkeeping, financial operations, client financial support, or similar work.
• Experience working directly with clients to gather financial or reporting information.
• Strong understanding of how transactions flow through financial statements.
• Strong Excel skills.
• Experience managing multiple client files or projects at the same time.

Strong Assets

• Experience supporting First Nation, public sector, or funded program reporting.
• Experience identifying errors or inconsistencies in financial data.
• Experience working in high-volume or deadline-driven environments.
• Experience documenting processes or developing training materials.
• Operational or project coordination experience.

Formal credentials are not required

Designation or a university degree are not required for this role. Experience, judgment, follow-through, and problem-solving ability are valued more than formal credentials.

Role Snapshot

Client Financial Administration Lead

A full-time role focused on client financial operations, reporting coordination, administrative follow-through, funding support, process documentation, and practical problem-solving.

Location

1186 Roland St., Thunder Bay, Ontario

Employment Type

Full-time, permanent

Compensation

$80,000 to $90,000 per year

Work Model

Primarily in-office in Thunder Bay. Some travel to client communities may be required based on project needs.

Reports To

Senior Projects Manager

svg]:px-4 w-full bg-secondary hover:bg-secondary/90 text-white font-default"> Apply by Email

How to Apply

Interested in this role?

Please send your resume and a brief cover letter to RiverBend. Use the role title in your email subject line so we can direct your application properly.

Email

***email_hidden***

Subject line

Application – Client Financial Administration Lead

Working at RiverBend

Practical work, clear expectations, and room to grow.

Meaningful Client Work

Support First Nation communities, Northern organizations, and client teams with practical work that helps move important files forward.

A Different Work Model

RiverBend is building a workplace that values sustainable workloads, clear priorities, and respect for life outside of work.

Room to Contribute

Our team values practical thinking, steady follow-through, and ideas that improve how work gets done.

Practical advisory, financial management, reporting, and project support for First Nation communities, Northern organizations, businesses, and partnerships.

Quick Links

• About RiverBend
• Services
• Our Team
• Our Commitment to Employees
• Career Opportunities
• Contact

Our Services

• Advisory & Management Support
• Financial Management & Reporting
• Systems, Projects & Capacity Building

Location & Hours

• 400-1186 Roland St. Thunder Bay, Ontario P7B 5M4
• Mon-Fri: 8:00 AM - 5:00 PM

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