Information and Quality Assurance Specialist
Full-time
Strathcona County
The Information & Quality Assurance Specialist plays a critical role in supporting RCMP operations by ensuring accuracy, integrity, and quality of operational data and records. This position reviews and validates operational files, Uniform Crime Reporting (UCR) scoring, and data entry practices to ensure compliance with RCMP policies, directives, procedures, and national reporting standards.
Through data analysis, quality assurance activities, and the preparation of statistical and operational reports, this role identifies trends and data quality issues, provides expert guidance to members and staff, and helps drive informed decision-making, reliable reporting, and effective public safety outcomes.
Key Responsibilities
- Review all operational RCMP files to ensure the accuracy of the data entered in the RCMP systems to prevent any information from being incomplete, inaccurate or outdated
- Review all files that are due to purge (date of destruction) at least two months in advance of the date to make sure that destruction date is accurate, as per the retention periods that are set out by RCMP HQ Ottawa and the Federal Government
- Validate and review all statistical scoring under the rules of the Canadian Centre for Justice Statistics (CCJS) and the RCMP to ensure the statistics are accurate and complete
- Produce spreadsheets of all Strathcona County RCMP statistics and forward to the Superintendent bi-annually showing both reported and actual offences
- Draw on a high level of system expertise to coach and assist RCMP members and staff, and provide assistance in answering questions and solving problems Provide specialized training to members and staff as required
Qualifications and Skills
- Related post-secondary specialized training/certificate and 5 years related work experience
- PROS and Record Manager Certification
- Strong attention to detail and a high degree of accuracy in a high pressure, frequently interrupted environment
- Ability to remain objective and diplomatic, exercise mature judgement and maintain the highest level of confidentiality
- Working knowledge of the Data Quality and Assurance guide and RCMP Operational and Informatics policy
- Understanding of legal liabilities and officer safety concerns with regards to data kept in the PROS/NPlRS database
- Strong expertise in the specialized PROS Record Manager function, must be proficient in UCR scoring and have knowledge of Canadian Crime Justice Statistics
- Understanding of the Criminal Records Act 6.1 and Youth Criminal Justice Act requirements under PROS
- Proficient in RCMP and County software systems, including DQOR, NPIRS, MOVES, CPIC and JOIN Proficient in Microsoft 365 applications including Microsoft Word and Microsoft Excel
Conditions of Employment
Possess or ability to obtain RCMP Enhanced Reliability Clearance
Who We Are
Strathcona County is a specialized municipality located in the heart of Alberta. Our vision is to become Canada’s most livable community, where our workplace culture and identity are supported by our people plan and values of integrity, respect, safety, collaboration, and accountability.
Why Join Strathcona County: (depending on position)
- Competitive salary and comprehensive benefits package, which includes:
- Extended health and dental coverage
- Health and wellness spending account
- Life and disability insurance
- Retirement and pension programs
- Earned day off program
- Employee and family assistance program
- Commitment to employee development, through internal and external training and development opportunities Well-being programs and a safety culture focused on physical and psychological health in the workplace
Equivalencies of education and experience may be considered.
This competition may be used to fill future vacancies for similar positions within the next 6 months.
Strathcona County is committed to an inclusive, respectful, and equitable workplace that represents the community we serve. We welcome applicants from all backgrounds who can contribute diverse perspectives and experiences.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Vacancy posted 13 days ago
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