Intake Coordinator(Onsite)

Job Responsibility:

We are seeking a Intake Coordinator(Onsite) to join our BPA team in Vaughn.

Benefit Plan Administrators is looking for individuals with a desire to make a difference and are ready to take on the challenge! If you have a claims or customer service experience and have a keen interest in health, wellness, and disability management plus enjoy working in a team environment, we encourage you to apply. Please note that the office location is currently Toronto (1263 Wilson Ave.); however, the office will be relocating to Vaughan (Langstaff Rd. & Highway 50) in the coming months. Hours: 8:30am - 4:30pm with a rotational Saturday, 7am - 12:30pm shift (1-2 per month excluding long weekends).This position is 100% in-office.

The INTAKE COORDINATOR, DISABILITY CLAIMS will:

• Receiving all incoming inquiries and correspondence related to disability benefits and services
• Confirming client eligibility to benefits and services
• Explaining the application processes
• Receiving and reviewing applications for completeness
• Creating and maintaining case records within our claims database
• Assign new cases internally or coordinating internal or external referrals appropriately

To be successful as a INTAKE COORDINATOR, DISABILITY CLAIMS with BPA, you will need :

• Post-secondary education or diploma in a medical or health-related discipline; or
• Minimum two years experience in a medical, benefits administration, or claims setting, and
• Must be fluent in both English and Portuguese

All-star candidates will have:

• Strong customer service focus
• Excellent interpersonal skills and ability to build relationships with clients
• Highly organized with strong attention to detail
• Ability to prioritize and multi-task in a fast-paced environment
• Ability to maintain a high degree of confidentiality in handling confidential medical information
• Excellent written and verbal communication skills
• Demonstrated ability to effectively manage and resolve conflict
• Excellent written and verbal communication skills
• Computer literacy - MS Word, Excel, Outlook, etc

What's in it for you:

• Learn by working alongside our experts
• Extended health care and dental benefits
• A retirement savings plan with company contributions
• A suite of Health & Wellness offerings
• Mental Health programs and support for you and your family
• Assistance for the completion of industry designations
• Competitive compensation

At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members and stakeholders. About BPA: BPA is a division of People Corporation and has served members and beneficiaries in their local communities since 1958. BPA is dedicated to providing a superior benefits experience to our members, businesses, and trusts in the local communities in which they live and operate.

Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to View email address on ca.edajobs.com