Technical Documentation Specialist

Technical Documentation Specialist Eaton’s EatonCare Distribution and Control Solutions team is currently seeking a Technical Documentation Specialist. This is a hybrid role, based at the Burlington, ON headquarters facility.

What You’ll Do The Technical Documentation Specialist is responsible for supporting complex documentation on major and direct projects across Canada. In this role, you will maintain technical documentation databases and utilize various tools and applications to accurately create project documentation.

The Technical Documentation Specialist will demonstrate a leadership role in all documentation related to the project, while communicating with plants, field sales, and assigned customer base regarding the status of project documentation, including maintaining the Supplier's Drawing and Document Register, meeting Vendor Drawings and Data requirements, and addressing any concerns to ensure on-time and accurate delivery of project documentation.

Essential Functions Include

Documentation Management: Carry out Vendor Drawings and Data requirements (VDDR) review upfront at order entry, highlight any scope discrepancies to sales and PMT, fulfill all project documentation requirements as per project milestones, review and understand the VDDR, communicate with plant engineering and QA teams, review and submit drawings and documents to customers, and maintain the Supplier's Drawing and Document Register.

Project Coordination: Manage multiple project orders and prioritize time and tasks effectively to serve Eaton’s customers, maintain the scheduling and tracking of all assigned project order documentation, and support documentation on 50–100 active project orders of varying complexity.

Cross‑Functional Collaboration: Communicate effectively with project managers, technical solutions specialists, plants, field sales, and other internal customers to ensure accurate, on‑time delivery of project commitments, and interact with the Shared Service Center for outsourced services to meet team objectives.

Process Excellence: Participate in continuous improvement initiatives to improve team efficiency, maintain company objectives throughout the order cycle, and comply with Eaton’s Philosophy, Values, Safety, and Environmental standards.

What will make you successful? The ideal candidate demonstrates strong time‑management skills, with the ability to manage and prioritize a diverse workload in a fast‑paced environment. Clear and effective communication, strong interpersonal skills, a detail‑oriented and analytical mindset, and advanced use of Microsoft applications to support documentation and operational needs are essential. Diversity in backgrounds, perspectives, and experiences is valued.

Qualifications Required (Basic) Qualifications

Bachelor’s Degree in Electrical or Mechanical Engineering, or Electrical / Mechanical Engineering Technologist Diploma, or related discipline from an accredited institution.

Minimum 1 year experience working with complex and large projects in the electrical industry, either in project management, sales/quotations, or engineering.

Must be authorized to work in Canada without company sponsorship now or in the future.

No relocation provided. This role requires working onsite (hybrid schedule) at our Burlington, Ontario facility.

Preferred Qualifications

P. Eng or C.E.T designation.

Project Management Professional (PMP) Certification.

Bilingual in English / French is an asset.

Compensation Base salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. The compensation range for this full‑time position includes base pay and target sales performance incentive, with a target total compensation range of $75,000 to $94,000.

Equal Employment Opportunity We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, color, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

Benefits Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

All positions may require participation in video and in‑person interviews as part of the hiring process. All candidates will be evaluated based on job‑related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.

#J-18808-Ljbffr