Senior Solution Consultant - Kinaxis Maestro - Enterprise Solutions Inc. (Dartmouth)

Position Overview

As a Kinaxis Maestro Senior Solution Consultant, your primary focus will be leading end-to-end production support, application maintenance, and system troubleshooting for established Kinaxis Maestro implementations.Secondarily, you will drive continuous improvement by leading minor enhancements, configurations, and functional releases.This role requires a hands‑on technical expert who can rapidly resolve critical system issues while advising business users on process optimizations.

Responsibilities

• Production Support & System Maintenance
  • Act as the primary point of contact for resolving complex data, model, and analytic configuration issues in live environments.
  • Investigate and resolve functional errors, applying rapid fixes to maintain high platform availability.
  • Perform data readiness and quality assessments across ERP source systems, ensuring successful data sync and maintaining robust Double Closed‑Loop integration.
  • Address business queries, develop user manuals, and conduct targeted training to enable efficient Maestro application use.
• Enhancements & Continuous Improvement
  • Design, build, and configure minor enhancements across modules such as Demand Planning, Supply Planning, Capacity Planning, DRP, MPS, MEIO, and S&O;P.
  • Conduct discovery workshops, analyze business requests, and map new‑to‑be processes to identify system improvements.
  • Develop configuration test scripts, lead unit testing, and execute end‑to‑end testing to ensure enhancements pass UAT.
  • Create and maintain technical documentation, architecture updates, and solution designs for all platform modifications.

Experience & Qualifications

• Education: Bachelor’s degree in Engineering, Supply Chain, or a related technical field.
• Professional Experience: 5–8 years of dedicated experience supporting and implementing Kinaxis Maestro / RapidResponse, including 2–3 end‑to‑end project lifecycles.
• Certification: Minimum Kinaxis Solution Consultant – Level2 certification is required. Familiarity with Kinaxis Maestro Solution Architect in Supply Chain Planning is preferred.

Technical & Functional Competences

• Domain Expertise: In‑depth functional knowledge of standard supply‑chain processes, control settings, and data models (Supply Planning, Capacity Planning, DRP, MPS, MEIO, and S&O;).
• Support Expertise: Strong grasp of application support frameworks, incident management, and technical documentation standards.
• Communication: Excellent ability to lead client discussions, facilitate collaborative workshops, and explain complex analytical fixes simply.