Client Service - Account Manager (H/F)

Western Canada - Remote
You are not afraid to pick up the phone to build business relationships and providing solutions to our clients. You enjoy the perks of working from home while building your career with other talented individuals. You love ensuring client satisfaction, being part of engaging new users but want a role that doesn't rely on being a sales person.
We are an awesome group of motivated people who, after just a few short years of being in business, have become the cornerstone HR and Health and Safety vendor for dealerships across the country.
An HRIS that has all the tools our clients need to increase employee engagement, eliminate paperwork, improve HR processes, and reduce risk for health & safety programs
HRIS system configuration and ongoing system support
While you must always be professional, we all work from home (sometimes in pajamas….)
Our customers really like what we do for them and the relationships we've built is proof.
Our people are passionate about the service they provide to our ever-growing clientele base.
Maintain and support existing client portfolio
Provide product support and tutorials to clients
Provide in-person support to dealerships when needed in Western Canada
Identify sales opportunities in a well-defined target marketplace.
Assist with nurturing campaigns for existing and potential clients
Prepare product demonstrations, and proposal documentation to assist the sales team to close business deals.
Compliment and maintain relationships within target and related verticals, and with industry partners, to develop new opportunities and communicate our value proposition with the focus on long term revenue growth.
Assist with the resolution of software service requests
You have customer service experience and/ or sales experience.
Automotive industry specific experience an asset.
Excellent initiative, organization, time management, communication, and presentation skills.
Have a positive and hard-working attitude always willing to provide an extra level of service to your prospects and customers.
Experience working in a self-directed (i.e. at your home) environment is essential.
Valid drivers license and ability to travel periodically.
Fluency in French is an asset
Job Types: Full-time, Permanent
Dental care
Flexible schedule
Work from home
Day shift

Customer relationship management: