Dealer Development Lead

Lead dealer engagement at PBS Systems in Calgary, coordinating customer sessions, product communication, and team priorities from the company headquarters. Occasional travel across Canada and the United States is required.

As Dealer Engagement Team Lead, you will support the Manager of Product Marketing by helping direct current priorities and advance team goals. You will coordinate people and projects while connecting development, marketing, sales, implementation, and deployments. The position also involves customer engagement, product expertise, presentations, training support, and staffing coordination.

Key Responsibilities:

Foster a collaborative and supportive team environment

Develop project guidelines and development plans

Coordinate project goals across PBS departments

Host customer engagement sessions and create presentations

Manage attendance, staffing ratios, and new-hire training

Requirements:

High school diploma or equivalency required

Excellent customer service skills

Good verbal and written communication skills

Previous management experience preferred

Ability to mentor and exchange constructive feedback

Bring team leadership, project coordination, customer service, and PBS product knowledge to dealer engagement in Calgary.

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