Housekeeping supervisor (evening) - Full time

Located in the heart of Montreal’s fashion district, the Vogue Hotel Montreal, Curio Collection by Hilton, is just steps away from luxury boutiques, top restaurants, and downtown attractions. This hotel offers a refined and elegant experience, ideal for travelers looking to enjoy the very best of Montreal. Working at the Vogue Hotel Montreal means being part of a team committed to delivering exceptional service in a prestigious setting.

The Vogue Hotel Montreal, a jewel of Hilton’s Curio Collection, blends luxury and personalization to offer guests a truly memorable stay.

As the Director of Housekeeping and Style, you ensure that every detail of the hotel reflects Hilton’s quality standards and the expectations of a 5-star establishment. You are responsible for the operational and administrative management of the hotel department. You oversee daily activities, supervise staff, and ensure compliance with quality, health, and safety standards. You contribute to management decisions, manage human resources planning, budget monitoring, and inventory control. Focused on continuous improvement and guest satisfaction, you work closely with other departments to ensure efficient operations and a high level of service.
Employee referral bonus
Management & Supervision
Supervise and coordinate the daily activities of the housekeeping staff
Evaluate performance and manage disciplinary matters
Ensure compliance with internal policies and Hilton standards
Manage workload distribution and intervene in case of conflicts
Maintain cleanliness of hotel areas and conduct quality inspections of guest rooms
Actively participate in management meetings
Management of Material and Budgetary Resources
Manage inventories and orders
Ensure proper functioning of facilities and maintain supplies
Service & Quality
Conduct thorough inspections of hotel areas
Guest service
Handle complaints and ensure proper follow-up
Collaborate with other departments for seamless service
Shifts may include days, evenings, weekends, and public holidays.

Permanent Fulltime position (37.5h/week)
University degree (Bachelor’s) in a relevant field, such as Hospitality or Tourism Management, Operations Management, or any other related discipline.
Minimum of three (3) years of experience in the hotel or hospitality industry, including at least one (1) year in a similar role with supervisory or management responsibilities.
Excellent knowledge of hotel operations and customer service standards
Proven ability to manage a team, organize work, and make operational decisions
Strong skills in time management, problem-solving, and leadership
Fluent in French and English, both written and spoken
Ability to work effectively in a dynamic environment and manage multiple priorities simultaneously
Proficiency with hotel management systems (HotSOS, Opera considered an asset)
Key Qualities
Ability to manage stress and prioritize effectively
Team spirit and conflict management skills

Artifact Group is a private investment and property management company specializing in the acquisition and valuation of real estate assets and recognized for its expertise in hospitality. Among them, the Vogue Hotel Montreal Downtown, Curio Collection by Hilton , the first Curio Collection address in Canada, was distinguished by Hilton as "Curio Collection Conversion of the Year 2022" for the Americas.
Joining our team means joining a stimulating environment, where excellence and passion for service make all the difference.