Key Account Manager Customer Service / Sales (f/m/d)

It’s not a package. It’s a promise. As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen?

The journey starts with you . The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.

The Senior Account Executive – Healthcare, is accountable for achieving assigned vertical based sales targets on aquarterly and annual basis by maximizing the Company revenues to prospective and existing clients.

Responsibilities

Specialized focus in the Healthcare vertical as it relates to all lines of business including but not limited toCourier, Logistics, Freight, International and Supply Chain

Achieve assigned sales quota which includes both growth and retention targets through Share of Wallet(SOW) growth and Net New activity.

Account Management and development efforts including vertical based forecasting, tracking customeraccount performance metrics, research Healthcare vertical and market specific trends to enable growth,cross functional internal collaboration to support client requirements.

Negotiate complex contracts and strategic multi-year renewals for all customers

Conduct Monthly/Quarterly business reviews with all customers and create joint development plans toaddress growth opportunities, escalation resolution and industry trend analysis.

Responsible for client integration solution that enables growth and retention of partnership

Act as the first escalation point of contact to handle the complexity involved in the accounts in a timelymanner to meet the customer’s needs:

Lead and orchestrate quotes/bids, RFI/RPFs according to Purolator Process and standards while ensuringcross functional and departmental representation

Language Requirement: Proficiency in English is required for this position due to the frequent communications that must be conducted in English with various stakeholders. This requirement is justified by the nature of the responsibilities and operational needs.

POSTING DETAILS

Location: 530 - Corporate

Working Conditions: Office Environment

Reports to: Manager Sales Healthcare

Purolator is an equal opportunity employer committed to diversity and inclusion . We welcome all qualified applicants and provide accommodations during the recruitment process upon request.

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