CALL CENTER REPRESENTATIVE (Full-Time & Part-Time

This is a part-time position with a schedule of Monday to Friday, 8:30AM - 12:30PM MST. Remote employees must have their primary residence in: Avenue Living Communities is Western Canada's fastest-growing private rental properties operator, with an expanding presence in Alberta, Saskatchewan, and Manitoba.
Communities is in our name because we believe in bringing people together and building relationships, we are proud of every day. We are committed to providing safe and welcoming accommodations while being responsive to our resident's needs with efficient execution.
Our innovative teams work together to deliver both quality and value to our residents as we pride ourselves in creating communities that are safe and comfortable place to call home.
At Avenue Living Communities, we ensure our team members are provided with a place to develop careers that are challenging and rewarding so everyone can realize their full potential. We know our people are our biggest brand ambassadors and create our culture. We believe when we take care of our team members, they can then extend that Duty of Care to our residents and business partners.
We look for team members who are collaborative, creative, and In It Together. If you are wondering if the grass is greener here at Avenue Living Communities, you can take comfort in knowing that through our common purpose we build relationships we are proud of every day.
By focusing on leadership excellence, employee engagement, and quality service- combined with a continuous improvement mindset, we give you the green light to create meaningful connections and memorable experiences. Avenue Living Communities is committed to a green future by enhancing our properties with features such as environmentally friendly water management procedures, improved heating and cooling systems, solar panels, and upgraded air filtration technology.
Be the first point of contact with Prospects & Residents via phone, email, live chat and/or social media.
Close sales opportunities from inbound calls and emails.
Resolve resident concerns and seek resolution on inquiries.
Liaise with the field staff to resolve resident concerns.
Provide expert advice to Residents on the options Avenue Living Communities has to offer.
Look for opportunities to overcome objections and/or provide alternative solutions based on Residents' wants and needs.
Create a genuine and exciting experience for the Resident by utilizing active listening and strong communication skills.

Strong computer skills with the ability to work within multiple programs and systems at the same time with a high proficiency in Microsoft Office Suite.
Strong communication skills with the ability to adapt communication style to meet Resident needs.
Must be available for full-time work within the hours of operation listed below.
Call Center/Real Estate experience will be considered an asset.
Bilingual French/English is an asset.
With the support to do things differently, grow personally and professionally and bring your whole self to work, there's no limit to the impact you can make.
We provide a competitive compensation package comprised of a group benefits plan, GRSP Matching Program, and discretionary bonus program for select roles. An employee centric culture with a generous award and recognition program, discounted monthly rent in Avenue Living Communities' properties, and an employee discount and savings program through industry partnerships and Perkopolis.
Monday to Friday 08:00AM - 09:00PM MST
Saturday to Sunday 09:00AM- 05:30PM MST
Open on all Statutory holidays with limited hours
where people feel safe, included, inspired, trusted and supported so they can be, and bring, their best.
We're committed to creating a respectful and inclusive workplace where unique perspectives, experiences, backgrounds, cultures and attributes are valued and utilized to help achieve better results.