Account Manager Grocery

Job Title: Account Executive
Job Type: Full-time (Hybrid)

Reports to: Senior Product Manager

At Fulfillment IQ, we are transforming the future of logistics technology. As an award-winning consultancy and technology partner, we work with brands, retailers, and 3PLs to solve their most complex challenges - whether it’s designing strategy, selecting the right tech stack, building custom software, or implementing enterprise platforms.
Our team includes logistics experts, engineers, and strategists who bring both technical depth and practical experience to every engagement. You’ll have the chance to work alongside some of the brightest minds in the industry, drive innovation that sets new standards, and grow in a culture that celebrates learning, diversity, and teamwork.

We’re expanding our go-to-market team and looking for a motivated Account Executive who can help bring us to more 3PLs, retailers, and logistics technology providers.
This role is ideal for someone who loves selling technical SaaS products, thrives in an early-stage environment, and is excited to help shape the sales motion from the ground up. You’ll work directly with the founders, influencing both GTM strategy and product direction.

Build and run outbound sales motion — prospect, personalize outreach, and manage the full sales cycle.
Lead demos and guide customers from discovery through proof-of-concept to close.
Engage directly with operations and IT leaders across logistics and retail.
Share customer feedback to shape product features and connector priorities.
Document and refine the sales process to support future team growth.
2-4+ years of B2B SaaS sales experience, ideally in systems integrations, or logistics tech.
Proven success in a founding or early-stage Account Executive role, where you built or shaped the sales process — from outreach strategies to closing key customers.
Full sales cycle management: Experienced in managing the entire process from lead to close, including discovery, demos, negotiations, and renewals.
Skilled at identifying and creating new business opportunities through market research, outbound campaigns, and networking.
Sales playbook creation: Comfortable documenting and formalizing sales processes for future scaling.
Customer onboarding and success: Hands-on with setting up new customers and ensuring a smooth transition post-sale.
Able to synthesize customer insights into actionable feedback for product and GTM.
Strong understanding of technical SaaS solutions — including APIs, integrations, automation, and data flow concepts.
Clearly conveys the “why” behind what we do and connects technical capability to business value.
Comfortable managing mid-market to enterprise deals.
CRM fluency (HubSpot) and disciplined pipeline management.
Key Performance Indicators (KPIs):
Pipeline generation: Sales cycle efficiency: Manage deals effectively to shorten time from first touch to close.
CRM discipline: Maintain accurate, timely deal data and reporting in HubSpot.
Customer success handoff: Ensure smooth transitions and strong customer experience post-sale.
Help refine the sales playbook and provide feedback that improves our GTM motion
Build a target account list and start outbound outreach.
Own full sales cycle for priority accounts (discovery → demo → POC).
Provide prioritized customer feedback for roadmap.
Metrics: 1–3 deals closed or pipeline ≥ 3× quota, forecast accuracy ±20%.

As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all team members.

Imagine being part of projects that reshape the supply chain industry and create real-world impact. Whether it’s training, mentorship, or new challenges, we’ll help you go from good to exceptional.

Whether you prefer working remotely, in a hybrid setup, or on-site, we offer flexible options to help you balance work and life effectively.

While Canada has a public healthcare system, we offer a supplementary benefits plan that includes coverage for medical, as well as an employee wellness program.
Time Off: Our paid time off includes statutory vacation time, sick leave, and public holidays, consistent with provincial labor laws.
Retirement: We contribute to the Canada Pension Plan (CPP) and also offer supplementary retirement savings plans.
Professional Growth: We provide a dedicated learning and development budget to support your career growth.
Flexible Work: You will have access to flexible work hours and remote flexibility.
Perks: We offer reimbursement for business travel, internet, and workstation costs, as well as anniversary rewards and an employee stock option (ESOP) program.
Community Engagement: We host team events and in-person organizational meetups to foster a strong company culture

Fulfillment IQ is a company that values its people, and we work together as a team while being a remote company. We celebrate diversity, inclusivity, and are committed to creating a culture of equitable opportunities for all employees.

Website: fulfillmentiq.Spotify: eCom Logistics Podcast Spotify
YouTube: eCom Logistics Podcast YouTube