Junior ServiceNow Consultant
$52.8k - $72.6k per yearLedcor
As the ServiceNow Analyst you are responsible for the administration configuration and continuous improvement of the ServiceNow platform. This includes day-to-day maintenance monitoring system health and data quality and implementing basic configuration tasks such as forms lists UI policies notifications catalog items and workflows.
You will work closely with IT business stakeholders and service owners in translating business requirements into scalable ServiceNow solutions while ensuring platform stability performance and alignment with best practices.
Administers and maintains the ServiceNow platform including day-to-day configuration
Configures forms lists UI policies notifications catalog items and workflows
Monitors platform performance data quality and overall system health
Participates in ServiceNow upgrades testing and release management activities
Collaborates with Business Analysts to translate requirements into technical solutions
Produces system designs documentation and performs design analysis
Delivers unit-tested solutions and supports UAT and the ServiceNow end-user community
Bachelors degree in Computer Science or diploma in Information Services
Minimum of 1 year of hands-on ServiceNow experience
Proven experience working with end users support teams and business leaders to deliver customer-focused solutions
Working knowledge of ServiceNow best practices
Solid understanding of ServiceNow capabilities features and upcoming functionality
Highly motivated analytical and self-starting individual capable of resolving complex business and technical problems
Assets include full-stack web development experience ITIL/Service Management knowledge and a strong interest in ServiceNow administration and development
Hybrid role with in-office attendance 1 day per week and the flexibility of coming into the office as business needs require
The Ledcor Group of Companies is one of North Americas most diversified construction companies. Ledcor is a company built on a rich history of long-standing project successes.
Our workplace culture has been recognized as one of Canadas Best Diversity Employers Canadas Most Admired Corporate Cultures and a Top 100 Inspiring Workplace in North America.
Employment Equity
At Ledcor we believe diversity equity and inclusion should be part of everything we do. All qualified individuals regardless of race color religion sex national origin sexual orientation age citizenship marital status disability gender identity Veteran status or any other identifying characteristic are encouraged to apply.
We are committed to continuing to build on our culture of empowerment inclusion and belonging.
For more information about Ledcors Inclusion and Diversity initiatives please visit our I&D page .
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