Full Time Assistant Retail Store Manager

New Store Opening! We’re opening the doors to our newest retail location and looking for a dynamic Store Manager to lead the charge. This is your opportunity to build and inspire a team from the ground up, set the pace for an exceptional customer experience, and create a store culture that is as welcoming as it is high-performing. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. We reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry with our best-in-class customer experience, innovative products and brands Knix, Kt by Knix, and Mntd. As a Store Manager at Knix, you bring our brand to life through how you lead and connect every day. You have a natural pulse on what our customers want and create a welcoming, confidence-building experience from the fitting room to the sales floor. As a Store Manager, you are the performance driving force of your location. You don't just manage a store; Coaching and developing people energizes you! You empower Assistant Managers, Key Leads, and Sales Associates to grow, perform, and succeed together. At your core, you’re a resilient, motivated leader who inspires teams, builds community, and delivers meaningful results through a world-class customer experience.

Competitive Pay - Base Salary plus Monthly Bonus, with performance-based pay increases.

Savings and Retirement - Company GRSP Program that matches up to (3%) of your pay

Family - A Parental Leave Top-Up Program up to 80% of your salary

You have a strong pulse on what Knix customers want and know how to attract, engage, and delight them throughout the full client experience.

You are a high-performance individual in a retail setting. you obsess over outperforming them, viewing every shift as a 'selling period' where you own the results.

You understand the fitting room experience firsthand and are a natural at creating comfort, trust, and confidence for every customer.

You are a people-first leader who empowers and engages your team, creating a culture where performance, accountability, and care go hand in hand.

You are deeply passionate about our customers and inspired by Knix, our mission, and the impact we make every day.

Drive store performance by leading key sales initiatives such as clienteling, owning the floor during peak moments, and coaching associates to maximize sales through needs-based service and strong product knowledge.

Leverage KPIs and core business drivers (traffic, CVR, AOV, UPT) to set, communicate, and influence sales targets, adjusting priorities to meet business needs.

Command the floor during peak segments, instilling a sense of urgency and high-energy 'bias for action' in your team to convert every opportunity into a win.

Lead impactful floor meetings, training, and coaching to drive alignment and consistent sales, service, and operational performance.

Champion a customer-first culture that builds comfort, trust, and loyalty, driving repeat visits and meaningful connections with the Knix brand.

Attract, hire, onboard, and develop top sales talent, creating a positive employee experience and clear development pathways that support engagement and retention.

Execute company and marketing initiatives - including in-store events, visual standards, and new store or pop-up support with consistency, agility, and attention to detail.

Proven experience as a Store Manager or senior retail leader in an upscale, premium, or fashion-forward brand, with a strong balance of people leadership and business acumen to drive results.

Maintaining motivation, focus, and performance while adapting strategies to shifting business needs.

A people-first leader with a passion for developing others, building buy-in at all levels

Deep understanding of operational excellence, including planning allocations, merchandising and product movement, labour management, and escalation handling to ensure seamless store execution.

Tech-savvy and detail-oriented, with the ability to leverage systems, tools, and data to train teams, execute initiatives, and support consistent performance across the store.

Must have the necessary work authorization to be legally employed in Canada and be 18 years of age or older

Ability to move efficiently through the store for long periods of time and as needed for an entire shift.

Open and flexible availability to ensure business needs are met including evenings, weekends, and holidays.

The posted expected hourly rate for this role represents candidates developing new skills within the position. Rewards are not just about your regular pay and monthly bonuses. We believe rewards should support your whole life, not just your shift. That’s why for permanent full-time employees , we cover 100% of the premiums for extended health and dental plans from your first day. You’ll also gain access to mental health support through our Employee Assistance Programs through our partners at Dialogue who provide virtual coaching, therapy, and counseling.

Beyond vacation, we provide paid sick days for full-time employees to help you recover.

Store Managers and Assistant Store Managers also receive 3 Floater Days annually to help achieve a healthy work-life blend.

Our Paid Parental Leave plan tops up salary to 80% for eligible permanent, full-time employees. We also invest in your future with a RRSP matching program for permanent full-time team members. We want to share that we may use artificial intelligence (AI) tools to help us screen and assess applications. While technology helps us stay organized, every hiring decision at Knix is made by real people who care about finding the best addition to our team. Employees feel respected and supported at Knix. We know and believe that diverse and inclusive teams empower us to make better decisions and inspire innovation so that we can better serve our customers and community. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. If you would like more information about how your data is processed, please contact us.