ON - Inside Sales/Customer Service Representative

Based in one of Schneider Electric offices in Milton, Toronto, Ottawa and Montreal the Inside Services Sales Representative (ISSR) is responsible for generating Services business through accounts and leads activity.

He/She acts as a Trusted Advisor to the customer, with strong emphasis on value proposition.

While reporting to the Inside Sales Manager and collaborating with teammates, He/She works closely with Services teams to provide a delightful customer experience with Schneider's world-class Services offers.

As part of our fast-growing Services business, the ISSR role offers enriching exposure to Schneider's offers, technologies, business, and dynamic customer interaction, while being on a personalized development path with Schneider's commitment to employee development and a culture of diversity and inclusion.

Opportunity wins, account business growth, leads generation support, installed base account platforming and cross sales are key expectations from the ISSR .

Team player in achieving Inside Sales annual goals and targets

Efficient communication with internal stakeholders to meet customer expectations

Selling installed base services offers and account business growth

Performing platforming calls on assigned accounts leveraging digital tools

Selling new offers, supporting leads generation, and preparing flow business quotations

Opportunity follow up, updating and maintaining pipeline with accurate information

Leveraging internal resources to educate and support customers on Schneider offers

Bachelor's degree in Business Management or acceptable equivalent

• 3 - 5 years of experience in inside sales, outside sales and/or customer care
• Customer-centric, learning-mindset, strong verbal and written communication skills
• Agile and adaptable to secure business growth and customer satisfaction
• Proficient in Microsoft Office
• Experience working with ERP/CRM tools is an asset
• Bilingual is a plus.

The compensation range for this full-time position, which includes base pay and incentive, is $85,000 - $100,000 for candidates who are Ontario residents. Within the salary range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training. Schneider Electric also offers an inclusive benefits package to support all of our employees such as flexible work arrangements, paid family leaves, pension matching, well-being programs, holidays & paid time off, and more.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. You must submit an online application to be considered for any position with us. This position will be posted until filled.

We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.