Seasonal Customer Experience Representative

Company Description Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

We are Canada's Cultural Department Store

We exist to add joy to our customers' lives each and every time they interact with us and our products

Our job is to create joyful moments for our customers

We seek to ignite creativity and innovation every day

We give back to the communities in which we operate

You'll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; Add joy to our customers' lives

Engage and connect with our customers on the floor

Curate specific product collections for each customer you meet

Role model Indigo's High Performance Characteristics

Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers

Take accountability to respond to customer feedback in a timely manner

Share ideas with Leadership Team on how to improve the employee and customer experience

Demonstrated commitment to creating an exceptional employee and customer experience

Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques

Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)

Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information At Indigo, we are committed to our communities, our customers, and each other; We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please contact Human Resources at Voir email sur ca.edajobs.com.