Customer Experience Sales Representative

At Trail Appliances, we give you the support, tools, training, and a mentor to succeed. By becoming a member of the Trail family, you will be joining a diverse network of high performing, talented individuals who are continuously learning and growing everyday. Health & dental benefits

Personal care days

Statutory holidays off

Employee & family assistance program

As the Customer Service Representative , you excel at providing exceptional service and solutions to our valued customers. This is a full-time position

Assist and greet all customers (in person and on the phone)

Process payment from customers

Filing / records management

Assist Manager with any administrative tasks as assigned

Partner with sales consultants / team members to provide optimal customer solutions

Have a great work ethic, be punctual, pay attention to the details, and genuinely enjoy helping people

Be proactive and demonstrate initiative by providing input and recommendations to continually improve the delivery of our customer experience

Collaborate with various departments to ensure customer issues are resolved effectively and in a timely manner

Be a quick study when it comes to computers software and systems (intermediate computer literacy is essential)

Compensation $16.00 per hour

Our story began in 1974, when the Broderick family rented out appliances at their bottle depot on Macleod Trail in Calgary. We continue to stand by our guiding principles of unparalleled customer service, competitive pricing, and expert advice.

Having built our reputation on strong family values and creating a collaborative work culture that values respect, integrity, diversity, passion, and laughter, we're proud to be family-owned and operated today. This and our extensive benefits, safety program and community involvement are what sets us apart from our competitors. NOTE: This position requires the chosen candidate to work a flexible work schedule (Mon - Sunday ).