Business Development Manager (work from home)

On the Restaurant Success team, we develop DoorDash partners to capture engagement, growth, and performance on our platform. As an SMB Business Development Executive - Retention , you will lead high-impact negotiations with SMB-managed merchants during pivotal partnership moments – including renewals, churn threats, and exclusivity discussions. You will own complex deal conversations end-to-end balancing merchant needs with DoorDash's strategic priorities to drive outcomes that support long-term retention and revenue growth.

This role requires strong commercial judgement, executive presence, and deep understanding of restaurant economics. You'll work autonomously while partnering closely with cross-functional teams and senior leadership to develop compelling proposals, influence strategy, and scale insights across the broader business.

We expect this role to be hybrid, with time split between working in-office, traveling to merchants, and working from home.

Lead deal conversations from discovery through close during renewals, exclusivity discussions, and churn-risk situations

Partner with account owners, product, local market teams, strategic finance, legal, and others to build strong merchant proposals

Develop and deliver compelling presentations that clearly articulate DoorDash's value and advocate for long-term partnerships

Engage senior leadership: Navigate ambiguity, move quickly, and exercise sound judgment while maintaining high quality and rigour

Contribute to the evolution of Canada SMB Restaurant Success strategy, processes, and playbooks as the business grows

4+ years of experience in business development, account management, strategic sales, or a related role involving complex negotiations and senior stakeholder engagement.

• Data-driven mindset with the ability to translate insights into clear, commercially sound recommendations
• Comfort collaborating closely with cross-functional partners and senior leadership throughout the deal lifecycle
• Ability to operate autonomously in fast-changing, ambiguous environments while maintaining high quality and rigour

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

In addition to base salary, the compensation for this role includes opportunities for sales commission. DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package for all regular employees, that includes paid time off, paid parental leave, wellness benefit and several paid holidays.

Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, an RRSP including an employer match, and a mental health program, among others.

The base pay for this position ranges from our lowest geographical market up to our highest geographical market within British Columbia.

$86,400—$108,000 CAD

The total on-target earnings (base + commissions) for this position ranges from our lowest geographical market up to our highest geographical market within British Columbia.

$144,000—$180,000 CAD

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities.