Health Record Clerk

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees. Our Clinical Records Administrator is responsible for the administrative quality of all clinical records completed by TELUS health counsellor network, invoices, billing logs process, client file requests in the department. Maintaining the file audit inbox and performing administrative audits.

Overseeing special contracts and regional contracts, including e-claims.

Acting as the first contact for administrative inquiries from the provider network.

Educating providers on billing processes and requirements.

Completing data entry and verification of clinical files.

Generating reports and preparing customer billing.

College diploma in office administration or relevant experience.

2 years of data entry, administrative, or customer service experience.

Exceptional administrative and organizational skills.

High Proficiency in Excel, experience with pivot tables, Word & Outlook.

A bit about us We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. TELUS is proud to foster an inclusive culture that embraces diversity. We offer accommodation for applicants with disabilities, as required, during the recruitment process. Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada. The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19. Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.