Inside Sales Specialist (Full-time)

Toromont Cat is looking for an Inside Sales Representative (ISR) to be the key point of contact between the business and our customers. The Inside Sales Representative (ISR) is the single point of contact between the Dealer and the Customer as a vital source of support, building positive relationships with both internal and external customers to achieve both individual and company goals in the assigned region.

Full Time, Permanent

The listed base salary is just one component of our total rewards package, and performance-based or discretionary bonuses may be available.

As an Inside Sales Representative, YOU will experience:

• Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
• Competitive total rewards including: wages, benefits, and premiums (as eligible)
• An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Policies, Programs and initiatives
Re-establish, qualify and maintain contact with small to medium-sized customers to increase sales
Proactively generate parts and service and equipment sales leads and manage accounts in an assigned territory through weekly communication with customers
Employ a disciplined call campaign, update customer account information and develop relationships to maintain accurate account and machine profiles
Promote all aspects of the Dealership and provide equipment sales leads to Machine Sales Representatives (MSRs)
Prospect new business within the assigned territory and qualify equipment for the Dealership’s outside sales organization
Determine customer requirements through needs analysis and provide solutions
Develop customer quotes and tenders from recommendations made by Technicians and assist with quotes for new contracts
Maintain Quote Log System ensuring timely and accurate sales information is provided
Administer sales processes and systems including call reports, weekly call plans and other administrative duties in support of the business
Assist with the development and administration of the annual territory plans and focus account plans for marketing programs targeted to prospective customers
Ensure all sales tools and market intelligence remain current and develop new tools to increase product exposure
Establish attainable monthly and yearly objectives intended to reinforce continuous improvement and achievement toward Company goals
Assist in the collection of outstanding customer payments and facilitate resolutions/agreements
Participate in appropriate training and development i.e. Dealership’s ISR Training Program and attend industry association events
Post secondary education ideally in Sales/Marketing related program
Working experience 1 – 3 years; Sales experience is an asset
Passion to grow a Sales career within a world class industrial equipment dealership
With over 7,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers! Artificial Intelligence (AI)
Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates;