IT Support/ IT Administrator

Our Operation IT team is looking for a System Administrator to join their team on-site at our Gatineau office. This is an exciting opportunity to become part of a growth-oriented organization and to gain experience and an understanding of the energy sector.
Youll want to join our team for:
The competitive compensation package
Opportunities for professional growth
Our health dental & paramedical benefits
Our retirement savings plan
Our new LEED-certified office building located near vieux-hulls vibrant restaurant scene
The on-site gym & bike storage room

What youll be doing:
Participate in daily system administration and infrastructure operations including:
Configuring maintaining and troubleshooting servers RTUs and OT infrastructure to ensure system performance and availability.
Monitoring system health and logs to proactively identify and resolve issues that could impact uptime or security.
Managing user accounts permissions and access controls in alignment with security policies.
Installing configuring and updating software patches and security enhancements.
Providing technical support by diagnosing and resolving hardware and software issues.
Collaborating with IT/OT teams and vendors to implement new technologies and optimize infrastructure.
Communicate scheduled maintenance and potential service impacts to users in a timely manner.
Document system configurations procedures and troubleshooting steps to support consistency and team collaboration.
Provide 2nd and 3rd level support for complex infrastructure issues.
Guide team members on technical procedures priorities and special requests from regional groups.
Drive continuous improvement by streamlining processes reducing turnaround times and enhancing service quality.
Contribute to the design and implementation of disaster recovery plans for servers operating systems databases and applications.
Recommend schedule and perform system upgrades enhancements and technology purchases.
Research emerging products services protocols and standards and provide recommendations to support system modernization.

You should apply if you:
Proven history of maintaining and administering a complex server environment;
Must have a mindset that focuses on end user stability and availability;
A strong feel and knowledge of process and execution of process in a structured environment;
Ability to define issues analyze problems evaluate alternatives and develop sound conclusions;
Comfortable working in a fast-paced demanding environment both independently and in a cross functional team;
Strong analytical abilities and able to conduct research into issues and products as required;
Ability to occasionally work after hours weekend on-call and travel across North America as required;
Strong written and verbal communication skills with excellent fluency in English; bilingualism (English and French) is an asset.
What you must have:
Bachelors degree or College Diploma in Information Technology or a related discipline; or
Minimum of 3 years of progressive experience in system administration including knowing of Active Directory Group Policy SCCM and identity/access management;
Strong knowledge of Windows Server Linux environments and virtualization platforms (e.g. VMware HyperâV Nutanix).
Familiarity with backup solutions disaster recovery planning and security best practices
Experience reading writing and interpreting technical documentation and procedure manuals;
Excellent problem-solving skills and the ability to work independently or as part of a team.
Nice to have:
Familiarity with Industrial Automation software Wonderware iFix;
Familiarity with AVIVA PI software.

Brookfield embraces and promotes the principles of diversity equity and inclusion. We welcome and encourage applications from all qualified candidates including women Indigenous peoples and other persons of all races ethnic origins religions abilities sexual orientations and gender identities and expressions. We also provide accommodation during all parts of the hiring process upon request. If contacted to proceed to the recruitment process please advise us if you require any accommodation.

#LI-FD1

Required Experience:
Unclear Seniority