ACCOUNT MANAGER (CLIENT SERVICES MANAGER)

A career that helps you get more out of life.

A Long View career helps you get more out of life. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. And in a recent survey, 89% of Long View team members rated Long View as a good or great place to work!

Are you skilled at uncovering business challenges and aligning technology solutions to address client needs? Do you have experience collaborating with technical, service delivery, and leadership teams to develop client solutions?
We are looking for an energetic and ambitious Account Manager for our Edmonton branch to join our fast-paced, high-performing sales team. In your role as Account Manager, you will build and grow client relationships by acting as a trusted advisor and helping customers solve business challenges through Long View’s services and expertise. You’ll drive revenue growth through account planning, consultative selling, and business development while delivering an exceptional client experience. Success is measured through customer satisfaction, revenue growth, pipeline development, and account expansion.
Growing existing accounts while pursuing net-new business opportunities
Maintain overall accountability for customer satisfaction within your portfolio
Manage the complete sales lifecycle, including opportunity identification, qualification, proposal development, negotiation and closing
Partner with Practice Leads/Directors, Architects, Client Success Managers, and delivery teams to develop solutions that address client business needs
Maintain accurate CRM data, sales forecasts and pipeline management activities
Facilitate regularly Client Business Reviews and strategic client discussions
Expand Long View’s market presence by introducing new services, technologies, and strategic initiatives to clients
5+ years of solution selling, with experience in developing account growth strategies

• Ability to build trust quickly with clients, partners, and internal stakeholders
• Strong communication and presentation skills, including the ability to interact with executive-level decision makers
• Ability to uncover business challenges and identify value-driven opportunities
• Understanding of technology services, managed services, professional services, and digital transformation initiatives
• Strong CRM and pipeline management skills

A Bachelor's degree or equivalent training in business and / or sales management
Experience using Microsoft D365
Completion of Microsoft Fundamentals in Azure or Dynamics
Flexible environment – A workplace that values the importance of flexibility for personal/professional growth, happiness and wellness
$Long View’s mission of building the best and most sustainable team-driven organization requires dedicated and ambitious people. Through employee resource groups, impactful and effective conversations, townhalls and various company-wide training, including how to reduce unconscious bias, we are fostering an inclusive environment. To help streamline our hiring process, we may use AI-powered tools to support activities such as application review and interview evaluation. These tools assist our team but do not make hiring decisions.
If you have questions or need accommodation at any stage, please contact us.