Responsable Client Service Manager H/F

This position will support NSHA Central Zone. Travel within the regions will be required.
Develops and maintains excellent relationships with Branch Manager, Client Services Manager and the clients in the portfolio.

• Performs interviews and meets all new staff being considered for sites within the portfolio.
• Ensures all staff within his/her portfolio has adequate training based on industry, corporate and client standards.
• Ensures all sites have up to date and complete Site Orders both in hard copy on site and in digital copy on the network server.
• Performs evaluations of staff assigned to sites on an as needed basis and in accordance with company policies.
• Ensures that there are thorough Site Training and Employee Orientation programs in place at all sites within the portfolio and that all newly-assigned staff demonstrates competence on site.
• Develops and maintains frequent security evaluations of client facilities and ensures appropriate recommendations are made to Branch Manager and so that client's security needs are met.
• Communicates appropriate information to Operations / Field Operations Supervisors as needed to ensure that any outstanding issues are dealt with in a timely fashion.
• Monitors Incident Reports and takes appropriate action on the reports that are related to sites within the portfolio.
• Performs other duties as requested to assist with corporate and/or Branch needs

High School Diploma/GED
Post secondary education in law enforcement from a recognized institution or equivalent experience is an asset

Valid Class 5 License

We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. Benefits: Medical Insurance, Dental Insurance, Paid Vacation