Sales Management - Supervisor / Manager

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

Job Objective: Briefly describe the main purpose of this position.

The Sr Manager Sales Operations is a senior-level manager that leads sales operations activities to optimize sales performance and drive business growth. This role will work closely with Sales leadership, cross-functional teams, and external partners to develop and implement strategies, processes, and systems to support the Sales organization.

Duties and Responsibilities of the Position: Using brief, bulleted, narrative statements, describe the main tasks and responsibilities that an employee in this position would be expected to manage.

• Implement sales strategies, plans, and initiatives to achieve sales targets and business objectives.
• Collaborate with Sales leadership to define sales goals, objectives, and performance metrics.
• Evaluate and optimize sales processes and workflows to improve efficiency and effectiveness.
• Identify opportunities for automation, standardization, and streamlining of sales operations processes.
• Analyze sales performance data to identify trends, opportunities, and areas for improvement.
• Develop and deliver regular sales performance reports and dashboards to Sales leadership and stakeholders.
• Coordinate sales training programs and initiatives to ensure Sales teams are equipped with the knowledge and skills needed to succeed.
• Work on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends.
• Often must lead a cooperative effort among members of a project team.
• Frequently interact with functional peer groups, other company divisions, or customers of the company.
• Perform other duties as needed.

Required Experience and Education: Describe the education, years of experience, and any certifications necessary to complete the duties and responsibilities of this position.

• Bachelor’s degree in a related field or equivalent education and/or experience.
• 8-10 years’ relevant experience or equivalent education and/or experience.
• 3-5 years of management experience.

Competencies: Describe the specific knowledge, skills, and abilities required for this position in terms of technical, managerial, interpersonal skills and unique abilities.

• Develops intermediate understanding of people management practices and managing small teams of direct reports.
• Emerging understanding of broader organizational context and goals.
• Focused on and responsible for their team's productivity and collective impact.
• Excellent communication, problem solving, and organizational skills.
• Able to multitask, prioritize, delegate, and manage time effectively.
• High level of integrity and discretion in handling sensitive and confidential data.
• Proficient using Microsoft Office Suite products.
• Flexible attitude, adaptable to change, team player, and able to handle multiple projects at once.
• High degree of professionalism, judgment, maturity, and resourcefulness in the absence of formalized guidelines and procedures.

Other Pertinent Job Information: Travel time, how many people they will manage, the work environment, etc.
Disclaimer: The information in this description is not designed to contain or be interpreted as a comprehensive inventory
of all duties, responsibilities, and qualifications required of employees assigned to this job.

• This employee will be responsible for direct reports.
• The ability to lift 50 pounds regularly.

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!
Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.