Account Manager, PR & Client Service

Ogilvy, part of WPP, has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. It builds on that rich legacy through Borderless Creativity – innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. Ogilvy currently ranks as the #1 global agency network for creative excellence and effectiveness by WARC, signifying its ability to deliver creative solutions that drive unreasonable impact for clients and communities. com , and follow us on LinkedIn ,  X , Instagram , and Facebook.

We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. Account Manager
Through borderless creativity—operating, innovating, and creating at the intersection of talent and capabilities— Advertising, Experience, Public Relations, Health, and Consulting work fluidly across 131 offices in 93 countries to bring forth world-class creative solutions for our clients.
The Account Manager is the main day-to-day lead working with Account Management leaders and is responsible for following the process from project initiation to delivery. Account Managers must be proactive in running initiatives while still being a team player and supporting the cross-functional team with delivering on client expectations. Support Senior Account Managers and Account Supervisors in managing all the brand's projects & know where projects are at all times
Ensure delivery of high-quality communication products, on time and on budget, while managing and ensuring quality of our services to Clients (attention to detail, updated status and budget reports, organized communication, responsiveness).
Lead client status and manage day to day client relationship on ongoing projects
Develop project briefs and coordinate efforts of the projects between project managers, creative, studio, clients etc.
Support Account leads in managing day-to-day on accounts while ensuring a positive relationship with clients and preparing proposals for new business or new ideas
Ensure financial follow-up and billing requests internally (including budgets recaps and flag overages to Account Directors in a timely fashion)
Guide and oversee the growth and development of Account Executives as appropriate

2+ years related pharmaceutical/healthcare experience from agency, marketing and/or medical education account management experience

• Working knowledge of all media (print, TV, radio and digital)
• For Canadian Accounts: PAAB and ASC understanding and basic negotiation skills (supported by Account Supervisor and Director)
• Financial Management abilities - experience in building estimates and managing project profitability
• A service attitude
• How We’ll Support You

We’ll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. We strive to create an environment in which all employees can feel comfortable to contribute to their fullest potential without regard to their race, color, creed, religion, sex, national origin, disability, age, citizenship, marital status, sexual orientation, gender identity or expression.