Service Desk Team Leader - Remote
Full-time
Staffix Professional Staffing
Our client a Managed IT company in North York is in search of a Service Coordinator who can deliver exceptional customer service to their clients. They are one of leading IT Solution providers to law firms in the Greater Toronto Area.
Our client is one of the fastest growing IT Support companies in the GTA. Our Service Coordinator is responsible for all non-technical and 1st level technical Support Desk tasks. Responsible for the coordination, support, management and execution of 1st Level proactive and reactive activities to ensure outstanding client support. These activities include
Handle incoming calls/emails/tickets to support our clients
• Monitor incoming incidents reported at the Service Desk and route appropriately to
Assist the Service Desk to help meet all SLA requirements and exercise an ownership
members and contributing improvements where possible to IT Service Desk operations
Collaborate with team and Service Desk Manager to assess process improvement
to improve Support operations
- Comfort with Windows desktop and Microsoft Office Suite
- Experience working in a customer facing (in-person or remotely) role
- Exceptional customer service and communication skills (including C-level)
- Ability to set and manage client expectations
- Strong time management skills
Vacancy posted 11 days ago
Similar jobs that could be interesting for youBased on the Service Desk Team Leader - Remote in Vaughan, ON vacancy
- ...Service Coordinator - Vaughan, ON Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer... ...with a high level of accuracy. Monitor inventory and coordination of parts, tools/equipment & other assets to help set our field...SuggestedPermanent employmentFull timeFor subcontractorWork at officeWorldwide
$23 per hour
...Client Service Coordinator ( Job Number: 26000131) Primary Location : ON-Vaughan Administration Employee Type : Full-Time Pay Rate From : 23 Pay Rate To : 24 Description : Bayshore HealthCare is one of the Canada’s leading providers of home and...SuggestedFull timeSeasonal workWork at officeImmediate start$65k - $75k per year
...Position: Service & Spare Parts Coordinator Location: Vaughan (Concord), ON Employment Type: Existing, Full-Time Permanent position Salary Range: $65,000 - $75,000 / year We are looking for a talented Service and Spare Parts Coordinator to join our team!...SuggestedRemplacementPermanent employmentFull timeRemote workMonday to fridayFlexible hoursDay shift- ...electrical industry. We house the largest inventory to better service our customers and deliver on sales commitments. An... ...products and services, ensuring accuracy and proper pricing. Coordinate with vendors, suppliers, and internal teams to ensure timely order...SuggestedFlexible hours
$60k - $65k per year
...Position Description The Print Coordinator is the central hub of our client’s production... ...~3-5 years of experience in a print coordination role preferred ~ Working knowledge of... ...result we provide professional recruiting services to clients and candidates in a variety of...SuggestedPermanent employmentFull timeInternshipRelocation packageStoakley-Stewart Consultants
Vaughan, ON3 days ago$57.3k - $68.76k per year
.... Cardinal Health Canada is currently seeking a Marketing Coordinator on 18-month contract basis to be part of our Marketing Team. This... ...and on boarding. Educate suppliers on Cardinal value add services. Address supplier/customer requests to list products. Merchandizing...Full timeContract workInternshipWork at office- ...Contract Service Appointment Coordinator career and employment opportunity awaits you. The Power to Move You Mercedes‑Benz Maple , part of Zanchin Automotive Group, a privately-owned network of 35+ successful dealerships that welcomes talent and enthusiasm, values...Contract work
- ...position: 1 year experience working as a Care Coordinator for Government contracts (preferred) Excels at Customer Service and ensuring a positive and quality customer... ...leading innovative ideas Major Duties Coordination of Community Care + File Management Coordinate...Work at officeDay shift
- ...Are you a real go-getter with a passion for sales and customer service? Looking to build a long-term career in a dynamic, rewarding... ...Role We are looking for a Full-Time Orthodontic Treatment Coordinator with strong communication and sales skills to join our passionate...Long term contractPermanent employmentFull timeMonday to friday
$65k - $75k per year
...Project Coordinator – Vaughan, ON Full-Time | Monday to Friday | On-Site $... ...project managers and sales teams with order coordination, scheduling, and documentation Create... ...responsive and solutions-oriented service What You Bring Experience in project...Full timeWork at officeMonday to friday$45k - $55k per year
...OVERVIEW The Administrative Project Coordinator is accountable and responsible for reporting... ...specifications. Provide customer service, sales support, and backup to Project Manager... ...of three years administrative/project coordination experience. Must have the ability to...Full timeWork at office$51.2k - $64k per year
...Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,... ...for us: Implement and conduct training sessions and coordinate an annual training calendar at site for all housekeeping and laundry...Work at officeRemote workWork from home$30 - $55 per hour
...Our Distribution group is currently looking to add a Project Coordinator to our growing team, based in Toronto, ON. Reporting to the... ...EPC+ (engineering, procurement, construction) and maintenance services to utilities, independent power producers, mining, oil and gas...Hourly payFull timeContract workFor contractorsFor subcontractor- ...Job Responsibility: : POSITION SUMMARY: The Event Coordinator supports the sales department in executing the important behind-the-scenes administrative functions that keep the Store functioning efficiently. Without this critical role, our efforts to provide unreasonable...Full time
- ...Kiewit Nuclear Canada. The Senior Project Coordinator - Piping will support the execution of... ...Overview Kiewit Nuclear Canada is a full-service engineering, project management, and... ...customer relationship skills. • Great team coordination and ‘work together' mind set. •...Full timeFor subcontractorLocal areaRelocationWeekend work
- ...Coordinator, Project Management GTA Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our...Permanent employmentFull timeWork at officeWorldwideFlexible hours
- Description We are looking for a Marketing Coordinator, Communications who is passionate about... ...working in a fast-paced, customer service centric, team environment! Are you passionate... .... This role also is responsible for coordination and execution of digital flyer & e-mail...Seasonal workWork at office
- ...Administrative Professional – Service Operations Position Overview We are seeking a highly organized and proactive Administrative... ...Operations group . This role works closely with Service Coordination and Dispatch and provides essential administrative support across...Work at officeShift work
$55k - $60k per year
...Process and manage customer orders using Sage Business Vision. Coordinate with departments to ensure timely completion and delivery of... ...maintain strong relationships with customers through excellent service and product knowledge. Analyze customer sales data and trends...Full timeFlexible hours- ...leader in collision repair with 400+ collision repair Centres across Canada, USA and Italy. Summary The role of the Production coordinator is to take the repair from key to key. As a production coordinator you will need to work with all departments within the collision...Full timeInternshipWork at office
- ...peut-être pas notre nom, mais vous savez où nous sommes. C’est parce que Groupe Compass Canada fait partie d’une compagnie mondiale de services de restauration et de services de soutien, qui est le sixième employeur en importance au monde, avec 625 000 associés. Vous...Daily paidWork at office
- ...Customer Service Supervisor Vaughan, ON Founded in 1991, the Mircom Group of Companies is North America’s largest independent... ...performance and customer feedback. Back up for Inventory Management Coordinator. Identify and implement areas for improvement in customer...Worldwide
$18.6 per hour
...’s Wonderland team means you’ll provide guests with exceptional service when they visit the park . You’ll also… Open and close... ...the front gate and phone room areas with the leadership team. Coordinate with guests and departments to resolve guest issues. Promote...Full timeFlexible hoursWeekend work$50k per year
...Customer Service Representative - Desjardins Insurance Agent Team Member Location: Barrie, ON Type: Full Time Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? Do you crave a meaningful career and embrace change?...Full timeFor contractors$34.75k - $47.25k per year
Application Deadline: 02/28/2026 Address: 1621 Rutherford Road Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions...Full timeContract workPart timeDay shift$18.1 per hour
...week in order to be considered for employment. Joining our Canada’s Wonderland team means you’ll provide guests with exceptional service when they visit the park . You’ll also Provide guests with information either over the phone, in person, or through email Respond...Full timeFlexible hoursWeekend workAfternoon shiftWeekday work$17.6 per hour
...Job Responsibility: Pure cleaning service is a family-run business focused on great customer service. This residential cleaning service is looking for team players that will work this challenging position to perfection. We are looking for customer service-oriented people...Hourly payPermanent employmentPart timeCasual workFlexible hoursShift workDay shift$20.1 per hour
...Summary: Assists in all aspects of Service Department operations including unit inventory procedures, pre-delivery inspection (PDI) and delivery orientation. Position may also assist customers requiring service or warranty repairs for their boat, motor, trailer or ATV/UTV...Part time$58k - $68k per year
...Personal Lines Service CSR Vaughan, Ontario $58,000 - $68,000 Hybrid Employee Benefits Our client is a boutique insurance brokerage located in Concord. They offer a supportive workplace environment and understand the importance of balancing...Permanent employmentFull timeVaughan, ON12 days ago$26 - $28 per hour
...more than support healthcare - we help shape it. From retail food service and patient nutrition to environmental services and facilities... ...for your team as well as support all training for their shifts Coordinate activities of housekeeping employees engaged in cleaning within...Long term contractPermanent employmentPart timeFor contractorsLocal areaShift workWeekend work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Service Desk Team Leader - Remote. Be the first to apply!
Related searches
- technical support manager Vaughan, ON
- service desk manager Vaughan, ON
- IT service desk manager Vaughan, ON
- remote corporate recruiter Vaughan, ON
- remote researcher Vaughan, ON
- website designer - remote Vaughan, ON
- remote recruiter Vaughan, ON
- cad designer remote Vaughan, ON
- facilities manager remote Vaughan, ON
- remote manager Vaughan, ON