Office Administrator (full-time)

Wilfrid Laurier University is a leading multi-campus university that excels at educating with purpose. Through its exceptional employees, students, researchers, leaders, and educators, Laurier has built a reputation as a world-class institution known for its rich student experience, academic excellence, and global impact. With a commitment to Indigenization and commitment to equity, diversity, inclusion, Laurier’s thriving community has a place for everyone.
The university is committed to providing an inclusive workplace, a flexible work policy and employing a workforce that is reflective of local and national demographics. The Lazaridis School of Business & Economics strives to be leaders in our communities and help shape the future. We use our impactful research and experiential approach to education to meet the dynamic needs of our local, national, and international stakeholders.

The incumbent is responsible for providing administrative support for various leaders within the Lazaridis School including managing schedules and task lists, coordinating meetings and events, coordinating facilities, and reception and customer service.

The incumbent reports to the Administrative Manager for the Lazaridis School and supports the Senior Administrative Officer (Lazaridis School), the Director of External Strategic Initiatives (Lazaridis School), the Associate Dean of Business Faculty Development and Research, the Chair of Economics, and other faculty and department leaders as needed. Occasional multi-campus travel is required.

Coordinates agendas, including scheduling appointments, meetings, and travel.

• Stays current on Laurier’s expense policies and procedures as outlined in the Expense Handbook.
• Coordinates travel arrangements.
• Draft correspondences and invitations on behalf of their leadership.
• Provides administrative support for special projects.

• Coordinates any repairs, renovations, moves, and furniture purchases.
• Orders office supplies including paper and toner for the photocopier fleet.
• Coordinates any facilities-related services such as access control, security, shredding, etc.
• Event Planning
• Coordinates the logistics for events including budgeting, scheduling, room bookings, catering, furniture setup, and technology needs. (Coordinates the logistics for guest speakers and other dignitaries including travel plans, hotels, payments, and reimbursements.
• Drafts and distributes communications related to the event, ensuring university communication standards.
• Customer Service and Administrative Support
• Provides reception services by responding to phone and email inquiries courteously and professionally.
• Assists with the operations of the office. (Provides back-up for the Graduate Program Assistants.
• Stays current on the most recent and relevant legislation, policies, best practices, literature, and software, related to the accountabilities and qualifications of the position.
• 1 Year Post-Secondary Diploma/Certificate plus one year of recent, related work experience.
• An understanding of Laurier's general policies and procedures is an asset.
• Experience writing communications on behalf of someone ensuring an equivalent writing style.
• Experience supporting administration including anticipating needs and ensuring that tasks are completed on time.
• Experience coordinating international travel and managing schedules while taking into account travel time and time zones.
• Knowledge of Laurier’s expense reimbursement guidelines is an asset.
• Knowledge of Laurier’s faculty and staff collective agreements is an asset.
• Facilities
• Event Planning

• Software
• Intermediate Microsoft Word, Excel, and PowerPoint skills, including creating accessible (AODA compliant) documents, inserting tables, indexes, and graphics, and the use of basic functions like SUM, AVG, and COUNT.
• Intermediate Qualtrics skills to be able to create surveys, distribute surveys, and view survey results.
• Intermediate professional writing skills, including correspondences, meeting minutes, summaries, and websites.
• Experience working independently with minimal supervision and the ability to both self-start and be self-motivated.
• Hours of Work: This is a full-time, limited term opportunity with an anticipated end date of August 27, 2027. The normal hours of work are 8:30am to 4:30pm, Monday to Friday. Flexibility in hours will be required, including evenings and/or weekends to ensure the accountabilities of the position are completed. These accountabilities may include, but are not limited to, travel, meetings, events, and deadlines. This role requires daily in person attendance and is not eligible for a flexible work arrangement as per Policy 8.14 (Flexible Work Policy).

Considerations for new hire step placements include, qualifications and length/depth of required experience, relevant market rates for similar jobs, internal equity, and estimated learning curve in starting the job.

Equity, diversity and creating a culture of inclusion are part of Laurier’s core values and central to the Laurier Strategy. Laurier is committed to increasing the diversity of faculty and staff and welcomes applications from candidates who identify as Indigenous, racialized, having disabilities, and from persons of any minority sexual and gender identities. Indigenous candidates who would like to learn more about equity and inclusive programing at Laurier are welcomed to contact the Office of Indigenous Initiatives. Candidates from other equity deserving groups who would like to learn more about equity and inclusive programing at Laurier are welcomed to contact Equity & Accessibility. wlu.ca/content/How-to-apply/
Should you be interested in learning more about this opportunity, please visit www.wlu.ca/careersfor additional information and the online application system. All applications must be submitted online.