Account Manager/Chef de Groupe

Paladin Technologies is a rapidly growing low-voltage building technologies company that offers an exciting and rewarding workplace for individuals passionate about technology and innovation. You'll have the chance to work on industry-leading projects in security, communications, and network infrastructure alongside some of the best professionals in the field. If you're looking to build a meaningful career with a company that prioritizes people and performance, Paladin is the place to grow.
Responsible for generating new business and grow existing accounts in all lines of business including service and installation solutions for new and/or existing customers. Prepare proposals, RFP’s, and/or assist with bid proposals that: identify and distinguish the features/benefits of the Company, meet Company GPM, and operational requirements.
Maintain a proactive continuing relationship with Client’s in order to determine: satisfaction, provide assistance with future needs, solicit referrals, and assist in resolving collections of past due accounts.
Assist in the selling of Service Contracts to existing Clients and 2nd year Service Contracts for system upgrades/replacements.
Solicit equipment upgrades, replacement projects, and/or Company promotions for existing clients.
Present final contract to Client for signature and ensure requirements such as deposit retainer, appropriate taxes, invoicing information, and project information are complete.
Complete Sales Order, scope, plans, and other project documentation timely, in accordance with Company procedures, and within applicable contract requirements.
Work with Project Managers to implement timely and profitable installations that meet Client and Company expectations.
Provide oversight as projects proceed by maintaining close communications with Project Managers regarding: project status, unresolved issues, change orders, and close out requirements.
Attend manufacturer and technology education online and in person as necessary and available.
Interface proactively and in a positive manner with co-workers in all departments to maximize customer satisfaction, exceed profit margins, and cash flow goals.
Work in compliance with the Company’s policies and procedures including safety manual with safety of self and other in mind at all times.
Participate in Industry and networking functions which foster the company’s values and goals.
Provide activity reports as requested by management in a timely and acceptable format.
Maintain and protect assigned Company assets.
High school diploma or equivalent required.
Minimum 3 years experience in a sales role
Strong connections within the city and market familiarity
Continuing education is highly valued – Technical, Associate’s, Bachelor’s degree or security industry certifications
Results oriented networking and prospecting.
Excellent customer relation skills.
Excellent inter-personal skills including client and employee relations.
Ability to organize workload for effective implementation.
Efficient in standard business software (Microsoft Office, Outlook, Onenote, Visio).
Ability to function as an effective team member in a collaborative sales environment.
Must be able to effectively communicate, (i.e. see, hear, speak and write clearly) in order to communicate with employees and/or customers; manual dexterity required for frequent reaching, and lifting of small objects, and operating office equipment.

The office is clean, orderly, properly lighted and ventilated. Travel may be required.
Paladin Technologies is a premier North American complex systems integrator for building technology solutions, including IP security, alarms & monitoring, audio visual, low-voltage infrastructure, and networking. As a leader in the design, deployment, optimization, management, and maintenance of communication and digital networks, Paladin can meet the needs of clients on a national scale, while providing local support. Our team is the best in the industry, with manufacturer trained technicians, PMP-certified project managers, CTS- and RCDD-certified design engineers, coordinators, and administrative resources.
Paladin has offices coast to coast across the United States and Canada, and nearly 1,700 talented and committed professionals dedicated to custom-crafting and installing technology solutions for clients requiring Integrated Security, Network Infrastructure, Audio Visual, Fiber Optics/OSP, Structured Cabling, and more. We are always at the forefront of the changing technology landscape, and through continued training, complex client projects, and company support, we provide our colleagues with exciting challenges and a rewarding career as Paladin continues to grow.
This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status . Equal Opportunity Employer, including disability & veterans, or any other characteristic protected by law.