Events Manager (full time)

Wentworth Hospitality Group is a leading hospitality group in Canada. We pride ourselves on our attention to detail, continuously innovating and improving, we strive to set new standards in the hospitality industry. we are a destination where lasting memories are created, and guests feel genuinely appreciated and at home.
Wentworth Restaurants Inc., a division of the Wentworth Hospitality Group, features four standout restaurants which are: Cafe & Bar, Tableau Bar Bistro, Maxine’s Cafe & Bar, Folietta Ristorante & Bar, and another restaurant opening soon!
Cafe & Bar, in Yaletown, offers Michelin-recommended comfort food, highlighted by its signature rotisserie chicken. Tableau Bar & Bistro, in Coal Harbour, serves award-winning French cuisine with a West Coast twist. Maxine’s Cafe & Bar, on Burrard Street, blends Soho charm with European bistro flair, offering vibrant all-day dining. Folietta Ristorante & Bar, in Grandview-Woodlands, showcases Italian-inspired dishes made with fresh West Coast ingredients.
We are seeking a dynamic, organized, and results-driven Event & Group Booking Coordinator to oversee group bookings and events across our portfolio of restaurants. This role will be responsible for coordinating all aspects of group dining and private events—from initial inquiry to execution—while working closely with restaurant managers to ensure exceptional service, drive sales, and elevate guest satisfaction. The ideal candidate will also proactively engage with local businesses and organizations to generate new reservations and group bookings. This position reports to our Directors of Restaurant Operations, with directions and instructions from Senior Management and the Owners at times.
Serve as the primary point of contact for all group dining and private event inquiries across multiple restaurant locations
Draft and distribute Banquet Event Orders (BEOs) to ensure clear communication between guests and internal teams
Maintain and update group booking calendars and CRM systems (e.g., Participate in guest site walk arounds, tastings and meetings
Work closely with restaurant managers and staff to ensure smooth event execution and high service standards
Attend events (as needed) to oversee execution and address any real-time needs or issues
Collect post-event feedback to identify areas of improvement
Sales & Relationship Building
Build and maintain relationships with corporate clients, event planners, and local businesses to encourage repeat business and referrals
Conduct outbound outreach (calls, emails, site visits) to target potential group clients and increase overall group revenue
Represent the restaurants at industry and community networking events to boost visibility
Collaborate with managers to continually improve the guest experience for group and event bookings
Monitor guest satisfaction scores and reviews related to events and group dining
Sends monthly reports that detail sales breakdown, gratuity, guest feedback, restaurant execution and forecasting of next month. Forecasting should include conventions, events/concerts, cruise ship traffic and current trends
Meet regularly with Ops, CDC’s and GM’s to discuss evolution of events, best practice and revenue targets
Experience: 2+ years of experience in hospitality, event coordination, or group sales (restaurant or hotel experience preferred)
Strong knowledge of BEOs, event timelines, and service standards
Proficient in Google Workspace, Microsoft Office, and reservation/event software (e.g., Willingness to work flexible hours including evenings and weekends when necessary
The Wentworth Event & Group Booking Coordinator role involves extended periods of seated work and frequent visits to multiple restaurants. This full-time salaried typically working Monday through Friday, 9:00 am – 5:30 pm. The specific work hours during the workday may be determined through mutual agreement, allowing for flexibility as needed. This position requires employees to work overtime and weekends on occasion and may be required to respond to emergency situations.