Client Service - Account Manager (H/F)
Black & Veatch Family of Companies
Black & Veatch allows you to lend your talent and perspective to humanity’s biggest challenges in a flexible environment where you are empowered to grow and explore new possibilities. As the Client Account Manager, you will have the opportunity to:
Maintain relationships with accounts based in Western Canada focused on the Power and OIl & Gas industries
Collaborate with BV offered solutions to solve client's challenges and needs
Engage Client Segment Director for more complex solutions and/or accounts
Set account strategies and guide proposal/project teams during pursuits
Keep the Client Relationship Management tool updated and aligned with governance to ensure accurate tracking and management of client relationships.
Account management (build & maintain client relationships; develop and follow sector-led key account plans)
Generate and qualify sales and marketing leads
Develop client strategy (segmentation, prioritization, identify key accounts, sales/Go-To-Market strategy)
Co-develop marketing strategy in collaboration with Enterprise Strategy (thought leadership, industry experience, etc.)
Accountable for overall client satisfaction and conduting client satisfaction surveys.
including margins, risks, terms & conditions, etc.
Management Responsibilities
Bachelors degree with technical or business focus
Typically 10 years of experience within the EPC industry, including 3-5 years in sales or project execution. Minimum of 5 years of relevant experience required.
Experience developing, maintaining and executing strategic sales plans.
Demonstrated ability to communicate complex concepts concisely and clearly, and to convert technical or complex information and concepts into easily understandable content.
Experience using Salesforce is preferred.
B2B sales experience
All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations.
Office/Business Traveler
Significant travel and various work environments required to achieve sales goals
Hybrid or flexible work options may be offered after the first 90 days of employment based upon manager discretion, job performance and work assignments.
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