Inside Sales Manager/Customer Service

Are you a dynamic leader with a passion for factory automation and industrial distribution? Are you looking to make a significant impact by mentoring a growing team while staying connected to the technical world of pneumatics and electrical components? Our recruiters at Randstad Professional are experts in the sales landscape, and we are currently seeking an experienced Inside Sales Supervisor to lead a dedicated team at our client's head office in Mississauga.

As an Inside Sales Supervisor, you will be the cornerstone of the Mississauga branch’s internal operations. Unlike a standard management role, this position requires a "hands-on" leader who enjoys coaching a young, ambitious team. If you are a professional who thrives in a business-casual environment where the owners know your name and your career growth is a priority, this Inside Sales Supervisor opportunity is for you.

You will oversee the daily flow of the office, managing everything from high-profile vendor interactions to helping the warehouse during peak periods. Our client prioritizes quality over quantity; therefore, you will use KPIs not as a hammer, but as a diagnostic tool to identify training needs and ensure a healthy workload for your staff. This role is perfect for a leader who understands that in industrial distribution, technical knowledge is the foundation of effective leadership.

Competitive salary range of $65,000 to $70,000 per year, with flexibility for highly qualified candidates.

• Annual company-wide performance bonus and yearly salary adjustments every spring.
• 3 weeks of vacation and paid sick days.
• Significant advancement opportunities at both the branch and national levels within a growing, Canada-wide organization.
• Free on site parking.

Conduct regular coaching sessions and provide "positive micromanagement" to help a young team develop their industry expertise.

• Monitor team performance using KPIs to identify process improvements, response time issues, and workload distribution.
• Handle personnel management tasks including vacation scheduling, sick day tracking, and annual performance reviews.
• Manage daily margin reports and lead continuous improvement initiatives to streamline internal sales processes.
• Foster a collaborative "one team" culture, occasionally supporting the Distribution Center during high-volume periods.
• Act as a point of contact for high-profile vendors and corporate visitors attending meetings at the Mississauga head office.

Essential industry experience in factory automation, pneumatics, or electrical distribution.

• Solid understanding of the industrial distribution sector and the importance of supply chain deliverables.
• Previous experience managing an inside sales or customer service team is highly preferred.
• Must be comfortable working 100% on-site at the Mississauga head office.
• Familiarity with ERP and CRM tools is an asset.

Our recruiters are experts in their fields and are here to help you find the perfect fit. If this Inside Sales Supervisor role in Mississauga sounds like your next challenge, we encourage you to apply on our website today! we would love to help you find the opportunity that perfectly matches your ambitions.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to View email address on randstad.com posting is for existing and upcoming vacancies.